Customer reviews from sharkninja.com
Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Average customer rating
4.5
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
130
4 Stars
22
3 Stars
13
2 Stars
5
1 Star
4
80%of customers recommend this product.
(
36 out of
45)
Customer Reviews for Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Customer Rating
5
Strong suction
on March 22, 2025
Posted by: Mike
Replacement for my shark under warranty.exceeded all expectations so far.
Written by a customer while visiting sharkninja.com
Customer Rating
5
FANTASTIC PRODUCT!
on March 4, 2025
Posted by: Beth L.
from Willoughby, OH
Gender:Female
This is my third Shark (5th if you count my son’s and my daughter’s, which is why I bought my first vacuum cleaner in the first place). I love Sharks and how they work. Easy to use, light weight, and not bulky. I just wish there were better options for storage of accessories.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
No tool light
on March 3, 2025
Posted by: Juls
from Tennessee
Gender:Female
Recently purchased. It works well so far. Suction is great. Wish it had a light for when using the tools, like my old one. That’s a big miss for me. Electrical cord is a more rigid plastic, unlike my old one. It’s make it a little more difficult to wind/unwind.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, March 11, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the development of the new tools and the make of the cord for your Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the development of the new tools and the make of the cord for your Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Shark
on February 25, 2025
Posted by: N/A1
I wish the electrical cord was more flexible. Everything else is Great!@
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum!
on February 22, 2025
Posted by: claudiaa58_3251
[This review was collected as part of a promotion.] I love this vacuum! It’s easy to maneuver. I don’t have carpet so I can’t comment on that, but it works great in my tile floor. I really like that it changes power once it detects it on the edge of a wall. It portable to use the handheld attachments. I would highly recommend.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good vac for the price.
on February 22, 2025
Posted by: Originalgyp0
from Indiana
Gender:Male
Bought this to replace a dyson. Honesty is the best policy. It has its positives and negatives. It's light, good suction. It's quieter than my dyson. It's a bit bulky and not as maneuverable as I'm used to. The infomercial makes it a better than it is but that's understandable. I will say this. It's not expensive and probably the best vac for the money. It does a great job at cleaning and the automatic carpet to hard floor is a quick transition. All in all definitely worth the money.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, March 4, 2025
Hello,
Thank you for taking the time to leave a review.
We're glad to hear that you're generally happy with your vacuum. We'll be sure to share your feedback on the maneuverability and design with the relevant teams to be considered for our future products. If you need any help with your product, please feel free to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're glad to hear that you're generally happy with your vacuum. We'll be sure to share your feedback on the maneuverability and design with the relevant teams to be considered for our future products. If you need any help with your product, please feel free to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Replacement
on February 19, 2025
Posted by: Dust be gone!
from Tulsa, OK
Gender:Female
I purchased the vacuum a few weeks ago. I was pleased with the ease of putting it together and how light weight it is. I love having the headlight indicator lights that alert me to areas that I may have missed. I also love the ease in removing the dust cup and reinstallation.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
on February 16, 2025
Posted by: KeithA
from NC
Gender:Male
This is the second one I’ve purchased. The first one I had for years. However, for the first one I had to purchase a second motorized nozzle because the small hose that attaches it to the wand becomes brittle and develops a tear. The hose can’t be replaced. They’ve done the same thing with the newer version. I think this is a weakness in the design. Maybe they could at least design a way to change the hose. Also on the new one there is no longer a light on the handle. The light was great for cleaning around areas with low light. How much more would it have cost to have just kept the light. After all said, I still purchased a second one because overall it performs great.
Written by a customer while visiting sharkninja.com