Customer reviews from sharkninja.com
Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
127
4 Stars
22
3 Stars
12
2 Stars
5
1 Star
4
80%of customers recommend this product.
(
35 out of
44)
Customer Reviews for Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Customer Rating
5
Favorite for work & home use!
on August 19, 2026
Posted by: Tori12219
I take care of the housekeeping needs of several locations, so I have bought 3 of these in the last 6 months (and use them myself). After I bought our first of these vacuums, everyone else wanted it at their location, too! Super easy to put together, works on multiple surfaces, brush roll doesn't tangle with hair (huge problem with previous vacuum) and has had not lost it's strength in cleaning. Has worked great in an office and home setting.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
great power!
on August 17, 2026
Posted by: WCINNYC
Gender:Female
Please Please last a long time! I FINALLY got a vac that has great suction... I tried t for the first time this week after having vacuumed with my old machine - and it picked up SO MUCH EXTRA that the old machine was missing. Very happy! I hope it lasts...
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
The best vacuum I have ever used
on August 15, 2026
Posted by: DenaV
It has been the best vaccum I have ever used. Works on all floors, picks up dirt you can't see. And emptying is so easy. I wouldn't use any other brand of vacuum again.
Written by a customer while visiting influenster.com
Customer Rating
4
Cord
on August 9, 2026
Posted by: Bode
Cord length great, but I miss the flexible cords on the old cords. Cleaning much faster than the old shark. So far- I like it
Written by a customer while visiting sharkninja.com
Customer Rating
5
Worth the cost!
on August 9, 2026
Posted by: Omidoe
from Monterey, CA
Gender:Female
I bought this after I cracked my other vacuums dust collector. This vacuum is such a game changer. Yes it is heavy, but the suction is incredible, it’s easy to use, and it leaves every room looking like new. I can easily detach the wand and get all the difficult to reach spaces. I have used it on carpet, rugs, vinyl, and tile. I have also vacuumed the couch! Such a great purchase!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Suction is heeat
on August 7, 2026
Posted by: Cinles59
from Hazelton, ID
Gender:Female
Very happy with the suction cord length. It is a little hard to maneuver around through. Picks up the dirt and debris good
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Too heavy
on July 30, 2026
Posted by: Anonymous
Gender:Female
The suction power is great, but it's too bulky and the cord length is too short. It's too heavy for my hands, making it hard to reach under the bed and other tight spots.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 1, 2026
Hi Vicky,
Thank you for taking the time to share this feedback with us. We understand how disappointing it is when your Shark Detect feels too bulky and heavy for comfortable use, especially when trying to clean under beds and in tighter spaces. We're glad to hear you're pleased with the suction performance and appreciate you sharing your experience with us.
If you have any further concerns or need assistance with your unit, please feel free to reach out to us through the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Thank you for taking the time to share this feedback with us. We understand how disappointing it is when your Shark Detect feels too bulky and heavy for comfortable use, especially when trying to clean under beds and in tighter spaces. We're glad to hear you're pleased with the suction performance and appreciate you sharing your experience with us.
If you have any further concerns or need assistance with your unit, please feel free to reach out to us through the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
on July 28, 2026
Posted by: gibtnuc
Replacement under warranty, works well, pleased with product and service
Written by a customer while visiting sharkninja.com