Customer reviews from sharkninja.com
Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Average customer rating
4.5
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
130
4 Stars
22
3 Stars
13
2 Stars
5
1 Star
4
80%of customers recommend this product.
(
36 out of
45)
Customer Reviews for Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Customer Rating
5
Great features! Easy to use! The suction is so gre
on July 5, 2025
Posted by: Momof5
from Nevis, MN
Gender:Female
I’ve been using my new Vacuum for a couple of weeks now. I absolutely love it!
My Dyson quit working on me. So I ordered this Shark. It is lightweight, easy to use and so versatile. I love that the hose can detach and it works so well. Much better than your typical upright vac. Thank you shark! The sickroom is amazing too!!
My Dyson quit working on me. So I ordered this Shark. It is lightweight, easy to use and so versatile. I love that the hose can detach and it works so well. Much better than your typical upright vac. Thank you shark! The sickroom is amazing too!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent vacuum
on June 23, 2025
Posted by: Mbauction
from Ohio
Gender:Female
Excellent vacuum. The best Shark I have had out of 5.
Easy to use, lightweight and does a thorough job
Easy to use, lightweight and does a thorough job
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Expensive for not delivering all promised!
on June 16, 2025
Posted by: Jo15
from Fenton, MO
Gender:Female
I bought this a few weeks ago in hopes of it being as good as the Shark Apex Duo Clean I had for years. Not quite but okay. Doesn’t pickup going backwards like it says it will. Also have to go over several times on hardwood floors to pickup cat litter.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
I love the carpet to floor transition option!
on June 15, 2025
Posted by: Lindaj
The Lift Away vacuum is so light and so powerful. I love that it’s easy to use the attachments and that the adjustments go from carpeting to wood floors without having to give it any thought.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good vacuum
on June 11, 2025
Posted by: Deb04
from Alabama
Gender:Female
I bought this about two weeks ago. Best detection,great self cleaning fins. Need more attachments and longer flexible crevis tool. Quality is nit like my other shark this one does fix but feels so cheap on the Quality.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, June 13, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the quality and lack of attachments for your Shark vacuum. We will absolutely share your feedback
with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by
phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the quality and lack of attachments for your Shark vacuum. We will absolutely share your feedback
with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by
phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
3
DOES NOT LIKE PET HAIR
on June 1, 2025
Posted by: Gayl
I purchased this vacuum about 1 year ago. First couple of times I used it I hated it from the start. If you have even the smallest snag in your rug it will catch it. Dust collects on the outside of the vacuum from the static. It is not pet hair friendly! You have to dig it out. Do not recommend this vacuum.
Response from sharkninja.comBy SharkNinja, June 2, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Happy Vacuuming
on May 31, 2025
Posted by: Coco
So far so good! Picks up a ton of dirt. Very happy with my purchase.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on May 28, 2025
Posted by: Jwayne937
from Ohio
Gender:Male
Got this is a replacement so far so good love the sweeper shark is very simple easy to work with very kind people will always go shark
Written by a customer while visiting sharkninja.com