Customer reviews from sharkninja.com
Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
127
4 Stars
22
3 Stars
12
2 Stars
5
1 Star
4
80%of customers recommend this product.
(
35 out of
44)
Customer Reviews for Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Customer Rating
3
Good vacuum
on June 11, 2025
Posted by: Deb04
from Alabama
Gender:Female
I bought this about two weeks ago. Best detection,great self cleaning fins. Need more attachments and longer flexible crevis tool. Quality is nit like my other shark this one does fix but feels so cheap on the Quality.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, June 13, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the quality and lack of attachments for your Shark vacuum. We will absolutely share your feedback
with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by
phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the quality and lack of attachments for your Shark vacuum. We will absolutely share your feedback
with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by
phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
3
DOES NOT LIKE PET HAIR
on June 1, 2025
Posted by: Gayl
I purchased this vacuum about 1 year ago. First couple of times I used it I hated it from the start. If you have even the smallest snag in your rug it will catch it. Dust collects on the outside of the vacuum from the static. It is not pet hair friendly! You have to dig it out. Do not recommend this vacuum.
Response from sharkninja.comBy SharkNinja, June 2, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Happy Vacuuming
on May 31, 2025
Posted by: Coco
So far so good! Picks up a ton of dirt. Very happy with my purchase.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on May 28, 2025
Posted by: Jwayne937
from Ohio
Gender:Male
Got this is a replacement so far so good love the sweeper shark is very simple easy to work with very kind people will always go shark
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing Shark!
on May 21, 2025
Posted by: kar7197
from Pensacola, FL
Gender:Female
Love my new shark! The suction is amazing. It is fairly light to use. The deodorizer, automatic floor detection, and no hair wrap are great features. One thing I would like is for the cord to be a little longer.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
AWESOME SUCTION!
on May 20, 2025
Posted by: MOLLY
I have 7 cats, and the Shark Detect life Away vacuum cleaner sucks up every hairball of hair,
I will upgrade to highest Shark Detect when my budget allows!
I will upgrade to highest Shark Detect when my budget allows!
Written by a customer while visiting sharkninja.com
Customer Rating
5
love this Vac.
on May 8, 2025
Posted by: Ruby
from Wisconsin
Gender:Female
I love it. it has great suction and I like the new roller, where the hair does not get wrapped around it. My only complaint is the cord is really stiff.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Suction.
on April 26, 2025
Posted by: Maryaba63
from Rankin Texas
Gender:Female
I am a shark user for over 35 years. I finally purchased a new one because my old was slowly falling apart many of the plastic components were becoming so brittle. Shark vacuum have the best suction I have ever seen. So lightweight, great features and so easy to maneuver
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com