Customer reviews from sharkninja.com
Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Average customer rating
4.6
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
119
4 Stars
21
3 Stars
12
2 Stars
5
1 Star
2
79%of customers recommend this product.
(
30 out of
38)
Customer Reviews for Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Customer Rating
1
Horrible don't buy it
on February 19, 2026
Posted by: Braedyn
Gender:Male
I bought this, and it broke in a month. It just stopped turning on, and this has happened with a lot of there vaccums. I do not buy shark vacumms. I bought dyson and it works great. I have had it for six years now, and nothing has happened.
Response from sharkninja.comBy SharkNinja, February 20, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re devastated to hear that your vacuum stopped working after just a month. We understand how frustrating it must feel given your past experiences with other vacuums. We’d still like the opportunity to look into what happened here and see how we can help. Please reach out to us directly via the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We’re devastated to hear that your vacuum stopped working after just a month. We understand how frustrating it must feel given your past experiences with other vacuums. We’d still like the opportunity to look into what happened here and see how we can help. Please reach out to us directly via the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good vacuum
on June 11, 2025
Posted by: Deb04
from Alabama
Gender:Female
I bought this about two weeks ago. Best detection,great self cleaning fins. Need more attachments and longer flexible crevis tool. Quality is nit like my other shark this one does fix but feels so cheap on the Quality.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, June 13, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the quality and lack of attachments for your Shark vacuum. We will absolutely share your feedback
with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by
phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the quality and lack of attachments for your Shark vacuum. We will absolutely share your feedback
with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by
phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum!
on November 25, 2025
Posted by: Liz62
Excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Good suction!
on January 16, 2026
Posted by: Fflpn
from Kernersville, NC
Gender:Female
Seems to have good suction. Need to use it more to give a better review.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Operation is very smooth
on October 5, 2024
Posted by: hannahd454
[This review was collected as part of a promotion.] Really easy to put together! Loved the rubber grip wheels, everything feels very durable. Comes with 3 attachments, but only spots to hold two. Wand and suction work really well. Smaller head on the vacuum allows it to be more accessible to small spaces. Cord could be a little longer. But overall very nice vacuum!!
Written by a customer while visiting influenster.com
Customer Rating
5
Phenomal performancefor dog hair!!
on October 7, 2024
Posted by: spit30fire77
[This review was collected as part of a promotion.] This vacuum is amazing! Excellent performance and efficiency! I have dogs and this picks up hair without clogging. Love the no tangle beater bar! Easy to care for and easy to use! The attachments make upholstery cleaning a breeze! Best vacuum I have used in decades!!
Written by a customer while visiting influenster.com
Customer Rating
5
Best Vacuum I have owned!
on October 7, 2024
Posted by: jaclynw39
[This review was collected as part of a promotion.] This vacuum is amazing! As soon as I received it I put it together which was super simple! It has so many great features! It can lift away to just carry the pod which is amazing! The LED light is bright to see anything on the floor not visible with a normal light. The suction is great and made my carpet look really clean! The floor detect is great for switching between the carpet and hard flood with ease. The odor neutralizer technology is also great especially with having dogs. My old vacuum smelled awful when vacuuming even after cleaning it due to the pets in the home but this one smells amazing!!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing vacuum
on October 8, 2024
Posted by: pascualt
[This review was collected as part of a promotion.] I received this amazing vacuum, I can't wait for my wife to start using it we have heard amazing things about this vacuum. We have two dogs and kids that make huge messes and this is going to be a great help for her.
Written by a customer while visiting influenster.com