Customer reviews from sharkninja.com
Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Average customer rating
4.6
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
119
4 Stars
21
3 Stars
12
2 Stars
5
1 Star
2
79%of customers recommend this product.
(
30 out of
38)
Customer Reviews for Shark - DETECT Lift-Away Upright Vacuum LA492, Detect Technology, No Hair Wrap, Anti-Allergen Seal, Burgundy
Customer Rating
5
Excellent vacuum
on June 23, 2025
Posted by: Mbauction
from Ohio
Gender:Female
Excellent vacuum. The best Shark I have had out of 5.
Easy to use, lightweight and does a thorough job
Easy to use, lightweight and does a thorough job
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features! Easy to use! The suction is so gre
on July 5, 2025
Posted by: Momof5
from Nevis, MN
Gender:Female
I’ve been using my new Vacuum for a couple of weeks now. I absolutely love it!
My Dyson quit working on me. So I ordered this Shark. It is lightweight, easy to use and so versatile. I love that the hose can detach and it works so well. Much better than your typical upright vac. Thank you shark! The sickroom is amazing too!!
My Dyson quit working on me. So I ordered this Shark. It is lightweight, easy to use and so versatile. I love that the hose can detach and it works so well. Much better than your typical upright vac. Thank you shark! The sickroom is amazing too!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great suction
on December 15, 2025
Posted by: Lorri445
from Brunswick, OH
Gender:Female
This is the 4th Shark I've purchased. I used to be a Hoover fan, but once I started using Shark, I won't use anything else. You can't beat the suction power. I really like this one, but wish the hose and power cord were longer.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not worth it
on January 13, 2026
Posted by: Jaxxbad
from New mexico
Gender:Male
The cord is very short and all ways in the way because it is stiff as well when floor to carpet sensor likes to switch to carpet when on tile or woodfloors the dust bin is supper small allin all not worth the money
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 13, 2026
Hi Jaxxbad,
Thank you for taking the time to leave a review.
We’re deeply unhappy that the Shark Detect Lift Away did not meet your expectations. We totally get how frustrating a short cord can be also when the unit is hard to push on carpet mode. This definitely isn’t the kind of experience we want you to have. If you'll like to speak with us us further, please visit the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Clean US
Thank you for taking the time to leave a review.
We’re deeply unhappy that the Shark Detect Lift Away did not meet your expectations. We totally get how frustrating a short cord can be also when the unit is hard to push on carpet mode. This definitely isn’t the kind of experience we want you to have. If you'll like to speak with us us further, please visit the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
4
It's a WINNER!
on April 2, 2026
Posted by: Gina27
Gender:Female
I bought this a month ago and everyone in the household that uses it is extremely impressed with its exceptional suction. The auto detect function is nice not having to adjust each time you go across different flooring. The lift-away feature is easy to use and needed for the non-standard vacuuming including the accessories that came with it. FINALLY a vacuum that I don't need to clean the hair caught in the roller; it's self cleaning. This is the first having a deodorizer which is nice, although I don't know how long it lasts and the cost of replacements. My only CON for this vacuum is the electrical cord length needs to be longer. 30 ft would have been preferred to minimize the number of times I have to move to another electrical outlet. Out of 4 Sharks that I've owned, it's the best one yet!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Strong odor
on April 9, 2026
Posted by: Tcat
from North Dakota
Gender:Female
The cord is extra stiff. I did not realize there was an odor neutralizer cartridge-I would not have purchased. I do not use those kind of products in my home. Strong fragrance odor.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 11, 2026
Hi there,
Thank you for taking the time to share this feedback with us. We apologize for how disappointing your experience has been with your Shark Detect, especially with the stiff cord and the unexpected odor from the odor neutralizer cartridge. We understand how frustrating it is to encounter features you weren’t expecting or wouldn’t have chosen.
Please reach out through the link below so we can look into this further and review available options with you.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Thank you for taking the time to share this feedback with us. We apologize for how disappointing your experience has been with your Shark Detect, especially with the stiff cord and the unexpected odor from the odor neutralizer cartridge. We understand how frustrating it is to encounter features you weren’t expecting or wouldn’t have chosen.
Please reach out through the link below so we can look into this further and review available options with you.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing!
on April 11, 2026
Posted by: Britt05
from Slidell,La
Gender:Female
Very easy to handle. Love how it has detect option for carpet or hardwood. Love how it is detachable and can carry around to vacuum the couches ,stairs etc. Not heavy either. Glides nicely on the floor. I have a dog and three cats the suction power is fantastic with not leaving a hair behind.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful vacuum
on September 9, 2025
Posted by: Funk Nebraska
from Lincoln Nebraska
Gender:Female
This was a replacement to my previous shark vacuum. I’m very pleased with the power this vacuum offers. One negative I see with this vacuum is the power cord is too short. I have a small 804 sq ft home and I have to move and plug into two different rooms to be able to vacuum my entire house.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com