Customer reviews from philips.com
Philips Norelco - Wet And Dry Cordless Rechargeable Electric Shaver, 5D Flex Head, ComfortCut Blades, 50 Min Runtime (S5966) - Black
Average customer rating
4.3
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
94
4 Stars
30
3 Stars
15
2 Stars
5
1 Star
7
84%of customers recommend this product.
(
108 out of
128)
Customer Reviews for Philips Norelco - Wet And Dry Cordless Rechargeable Electric Shaver, 5D Flex Head, ComfortCut Blades, 50 Min Runtime (S5966) - Black
Posted by: Mbbob
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was a bit skeptical when I first powered the shaver because it was so quiet but let me tell you this thing works great and seems to have pretty good battery life. Love it and would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ScooterB1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shave this gives is remarkable! I actually enjoy shaving now. Unlike before it felt like a chore.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
One of the shaving heads falls out constantly
on February 9, 2023
Posted by: Unsatisfied shaver
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] One of the shaving heads falls out constantly, and it doesn’t shave as tight as I thought it woul
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, February 14, 2023
Hi,
Thank you for sharing your feedback with us. We're sorry to hear that you're experiencing issues with your Philips Norelco AquaTouch Wet and Dry electric shaver. To troubleshoot the problem, we request that you try a few troubleshooting steps:
1. Ensure that the shaving head is correctly attached. Align the arrows on the shaving head with the arrows on the shaver and push it firmly into place.
2. Check if the shaving head is damaged or worn out. If it is, replace the shaving head to ensure a proper fit.
3. Clean the shaving head regularly using the provided cleaning brush or by rinsing it under running water.
4. Ensure that the shaver is fully charged before use to optimize its performance.
We hope that these quick troubleshooting steps help improve your experience with the Philips Norelco AquaTouch Wet and Dry electric shaver. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry; if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We're sorry to hear that you're experiencing issues with your Philips Norelco AquaTouch Wet and Dry electric shaver. To troubleshoot the problem, we request that you try a few troubleshooting steps:
1. Ensure that the shaving head is correctly attached. Align the arrows on the shaving head with the arrows on the shaver and push it firmly into place.
2. Check if the shaving head is damaged or worn out. If it is, replace the shaving head to ensure a proper fit.
3. Clean the shaving head regularly using the provided cleaning brush or by rinsing it under running water.
4. Ensure that the shaver is fully charged before use to optimize its performance.
We hope that these quick troubleshooting steps help improve your experience with the Philips Norelco AquaTouch Wet and Dry electric shaver. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry; if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Best Philips shaver I have purchased to date.
on February 6, 2023
Posted by: Professional Manager
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Christmas gift was my favorite this year. It is simply the best Philips electric razor I have owned and this is my third generation of using this type of product. Close, clean shave with no rash or irritation to my face or neck. The trimmer attachment is a nice extra bonus. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: BamaYank
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ability to clean with water is much better than my old shaver. The closeness of the shave isn't perfect, but does the job with repeated passes.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great performanxe
on January 6, 2023
Posted by: Smus87
Gender:Male
[This review was collected as part of a promotion.] This wet and dry electric shaver performs so well that it is the only razor that I use and I recommend to all of my friends and family that they should be using it as well for all of their shaving needs.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Wet Dry Dynamo
on January 2, 2023
Posted by: brick
Gender:Male
[This review was collected as part of a promotion.] This shaver is very comfortable to hold and cuts crazy close. The fact that you can use it in wet conditions is a huge bonus; really great to be able to rinse it all clean at least.
Holds a charge for a long time.
Holds a charge for a long time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Nice razor
on December 13, 2022
Posted by: Hercules1983
[This review was collected as part of a promotion.] This is a great razor. I like that I can use it wet or dry. It makes shaving a bit easier. I like the different accessories that come with it. The only thing I don’t like is that it seams to pull at my hair.
Written by a customer while visiting philips.com