Customer reviews from philips.com
Philips Norelco - Wet And Dry Cordless Rechargeable Electric Shaver, 5D Flex Head, ComfortCut Blades, 50 Min Runtime (S5966) - Black
Average customer rating
4.3 out of 5
4.3
(151 Reviews)
Open Ratings Snapshot
Rating breakdown 151 reviews
5 Stars
94
4 Stars
30
3 Stars
15
2 Stars
5
1 Star
7
84%of customers recommend this product. 
(
108 out of 128
)
Best Buy Privacy Policy
Customer Reviews for Philips Norelco - Wet And Dry Cordless Rechargeable Electric Shaver, 5D Flex Head, ComfortCut Blades, 50 Min Runtime (S5966) - Black
Customer Rating
3 out of 5
3
I like the design
on October 23, 2022
Posted by: Papa Bear
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The design of the razor is pretty good. It allows me to effortlessly shave around my face and head with ease. Cleaning is easy, jut pop the blades open and rinse under running water. My only real concern is battery life. My old AquaTouch ran a good week of daily shaving before it needed a charge. This one I might get 2, 2-12 shaves before it tells me to recharge. So now it takes up counter space to recharge every night instead of being in a drawer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
I Didn't Think I'd Like Using an Electric Shaver
on September 12, 2022
Posted by: baho54
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After being put on blood thinners, it was recommended that I use an electric razor. My previous experience was not good with an electric shaver. It did not come close to using a blade. This time was different. The AquaTouch has worked very well from the start. I have not had any irritation and I get a consistent, close shave. I would highly recommend this for anyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Another great Philips product!
on September 6, 2022
Posted by: Titeman
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast close shave. Battery life is good. Wet or dry shave is great option!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Had a 2 speed S5675 . send a 1 speed S5767/87.
on September 6, 2022
Posted by: Girlcatcher
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] it is slow and battery does not last long. enjoyed the 2 speed a lot better.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 12, 2022
Hi,

Thanks for reaching out to us regarding your Philips Norelco AquaTouch Shaver. We are sorry to hear that the shaver has not met your expectations so far, and hope we can help you out! Kindly make sure that the shaver has been fully charged for 1 hour with no interruptions and then try again. Check also that the shaver is not blocked by hair or debris which is stuck in the device. You can find instructions on how to clean the shaver in this useful video: https://youtu.be/mRwDyeOR2tI

If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Kind regards,
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
This shaver SUCKS BIG TIME!!
on August 29, 2022
Posted by: Popeye426
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not cut well at all!!!! Cutting blades just do not cut well, qu sucks!!!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 30, 2022
Hi Popeye426,

We are sorry to hear about your experience with this shaver. We would like to look into this for you, would you mind reaching out to us via social media, so we can have a closer look at this for you? We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!

Hope to speak to you soon

Kind regards,
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Excellent product; durable, performance, comfort,
on August 2, 2022
Posted by: Careful not to get cut
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Razor is easily cleaned, battery life is amazing, and it doesn’t pull whiskers. If you can’t get a smooth shave with this radon, then grow a beard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
AquaTouch
on July 28, 2022
Posted by: Panha
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The razor works OK! There is no need of a third head, in fact it gets in the way. I use it primarily with lather. If I use it dry my face gets chafed.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
This product does what it needs to!
on July 24, 2022
Posted by: Avver
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works quick in the shower, and slowly when you can take the time. It's exactly what I needed!
I would recommend this to a friend!
Written by a customer while visiting philips.com
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