Customer reviews from philips.com
Philips Norelco - Prestige Wet And Dry Shaver For Beard Trimming, Qi Charging, Premium Case SP9872/86 - Black
Average customer rating
4.6
(685 Reviews)
Rating breakdown 685 reviews
5 Stars
527
4 Stars
90
3 Stars
34
2 Stars
19
1 Star
15
91%of customers recommend this product.
(
563 out of
620)
Customer Reviews for Philips Norelco - Prestige Wet And Dry Shaver For Beard Trimming, Qi Charging, Premium Case SP9872/86 - Black
Posted by: GMike49
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used several "top" performers and have come back to your product. I get the best results with your shaver than I have with all of your competitors.
Written by a customer while visiting philips.com
Posted by: LRM#
Verified Purchase:Yes
[This review was collected as part of a promotion.] The rotor blades tend to tug at the beard making for an uncomfortable shave.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, August 11, 2025
Hey,
Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you.
We’d like to take a further look at it, to understand what’s causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you.
We’d like to take a further look at it, to understand what’s causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Glight
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using Philips razors for many years. I always thought they were great. I just purchased the newest generation the S9000 Prestige SP9840 and I’m so glad I upgraded. This is the best iteration of the Philipsline so far. I always got a good shave but this one is amazing. I am surprised they could make the best better but this product proves it’s possible!
Written by a customer while visiting philips.com
Posted by: 11Bud
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Shaver is easy to use and cuts hair closely on one pass and any condition. . Shaver gets into difficult areas with ease. Worth the cost.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I Love my Philishave there is nothing better!!
on September 10, 2025
Posted by: Sporthog
Verified Purchase:Yes
I am really pleased to have a Philips razor again. I had switched to another brand 3 years ago and it was like running a dethatcher over the lawn. When I saw the ad for the new Philishave, I immediately ordered it. It is very quiet and so simple to maintain. I love my Philips there is nothing better!
Written by a customer while visiting philips.com
Posted by: misterD
Verified Purchase:Yes
Get a great shave, easy to clean and maintain. I managed 6 weeks on the first charge !
Written by a customer while visiting philips.com
Customer Rating
5
Prepare to be amazed
on September 18, 2025
Posted by: amoffajr
Gender:Male
[Employee of philipsglobal] I'm a recent hire at Philips, but I've used Philips Norleco shavers for a very long time. This shaver however is absolutely amazing - from the look, feel, sound and of course the shave. I'm getting a multi-razor shave in a fraction of the time and without the skin irritation. It literally has me shaving more.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Henry, Jr.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using Norelco triple header shavers for years after having poor results from foil type shavers. This latest version, the S9000 Premier, is the best shaver yet. It gives phenomenally close shaves and is easy to use and clean. I like the automatic cleaning in the pod. It is made in the Netherlands so quality and durability are assured. Keep up the good work, Norelco!!!
Written by a customer while visiting philips.com