Customer reviews from philips.com
Philips Norelco - Prestige Wet And Dry Shaver For Beard Trimming, Qi Charging, Premium Case SP9872/86 - Black
Average customer rating
4.6
(685 Reviews)
Rating breakdown 685 reviews
5 Stars
527
4 Stars
90
3 Stars
34
2 Stars
19
1 Star
15
91%of customers recommend this product.
(
563 out of
620)
Customer Reviews for Philips Norelco - Prestige Wet And Dry Shaver For Beard Trimming, Qi Charging, Premium Case SP9872/86 - Black
Customer Rating
5
The best shaver I’ve ever used with grea features
on May 24, 2024
Posted by: Mike358
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is by far the best shaver I’ve used. The pressure sensor gives me a visual indicator (yellow=too high, green=just right) of how I’m shaving, which helps me avoid razor burn. The charging stand is convenient and the quick clean pod keeps the shaver running at optimal performance. I also love the button that pops up the razor head, which allows for quick cleaning under my faucet.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bojie
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like my new shaver it is fast close shave. very nice setup cleaning is very easy.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
State of the Art Shaving Technology
on July 12, 2021
Posted by: Logos
Gender:Male
The S9000 Prestige is an excellent combination of the proven Philips-Norelco triple-rotary shaving system, enhanced blade technology, superb battery technology, and “Q” contact recharging.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care , July 15, 2021
Hi,
Thank you for taking the time to write this review. We're happy to hear how positive you are about this product and that it has met your expectations!
However, we've noticed you've given it a lower rating. If there's anything we can do to improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for taking the time to write this review. We're happy to hear how positive you are about this product and that it has met your expectations!
However, we've noticed you've given it a lower rating. If there's anything we can do to improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
2
The trimmer is inconvenient to use
on December 2, 2021
Posted by: JJMiggis
Gender:Male
[This review was collected as part of a promotion.] I have to pull the blades off the shaver and screw in the trimmer
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 3, 2021
Hi. Thank you for taking the time to write a review. The shaver and the trimmer are both separate attachments. To attach the trimmer you should:
1. Make sure the shaver is switched off.
2. Pull the attachment straight off the shaver.
Note: Do not twist the attachment while you pull it off the shaver.
3. Insert the lug of the attachment into the slot in the top of the shaver. Then press down the attachment to attach it to the shaver(should hear a ‘click’).
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
1. Make sure the shaver is switched off.
2. Pull the attachment straight off the shaver.
Note: Do not twist the attachment while you pull it off the shaver.
3. Insert the lug of the attachment into the slot in the top of the shaver. Then press down the attachment to attach it to the shaver(should hear a ‘click’).
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Posted by: Gymjim
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I guess I ordered the wrong number. I was expecting to get I charger with it otherwise the shaver was a good replacement for my previous shaver which was also a Phillips norelco
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Free Sample of Phillips Norelco
on October 6, 2018
Posted by: tgodbey75
Gender:Male
I received my free sample of the Phillips Norelco SP9820 in the month of September later part of the 3rd week in September. Overall I LOVE the Quick Change instruments i.e. the rotary head / clipper head I wish the clipper head had attachments i.e. various sizing option for beard grooming I am pleased with the Overall Product I do think these type of shavers are Over Priced.
Pros: wet / dry option
Cons: no attachments for presise trimmer i.e. for beard
Written by a customer while visiting philips.com
Customer Rating
5
Best electric I've ever used
on October 4, 2018
Posted by: MarkT
Gender:Male
I've been using this Trimmer for about a week so far, and here are some of my thoughts.
For starters, I was sent this as a sample to use for this review, so here goes:
As for as electric shavers are concerned, this one is by far, the best of its kind. The ergonomics are great. The motor sounds robust and the shave is the best electric shave I've ever received, and I've used about 6 different electric shavers over my lifetime.
If you are a fan of electric shavers, this one won't disappoint. The cut time, the convenience, and the speed are what makes electric shavers stand out. If you have plenty of facial hair (I can't quite grow a full beard), I can imagine even better benefits for you. It's the closest electric shave I've ever had, and the shaving heads really follow my face better than others. The little moustache/sideburn attachment is a great addition. I use it strictly for sideburns, and it cuts clean lines every time.
As for the technology, it says it has some anti friction measures, and hair density sensors that you can read about. All that I know was that it was easy to glide over my skin, and didn't require too many passes to get all of my hairs....so something is working, right?
If however, you are fan of clean razor shaves, this wont ever do the trick. It's a very very good close shave, but still not BARE. I've never had an electric shaver that can compete against the clean, bare, smooth feel of razors. Even though that bareness only lasts a couple of hours, it's still a nice feeling from time to time.
So if you don't need the super smooth bareness of a razor (which only lasts for a couple of hours), or if you are looking to upgrade your existing shaver, I can't recommend this one enough.
Comfort, speed, and effectiveness were the ultimate pros as to why I think this is the best electric shaver out there. If you have been using other electric shavers before, you'll quickly understand how this is the best one you've used.
Great product!
Pros: speed, closeness of shave, build quality, attachment
Cons: cleaning is tedious but well worth it, no stand
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kekeh
Verified Purchase:Yes
Never before was i able to shave each day without destroying my face. With this shaver, this is 100% achievable without any damage to the skin.
I would recommend this to a friend!
Written by a customer while visiting philips.com