Customer reviews from philips.com
Philips Norelco - Prestige Wet And Dry Shaver For Beard Trimming, Qi Charging, Premium Case SP9872/86 - Black
Average customer rating
4.6 out of 5
4.6
(685 Reviews)
Open Ratings Snapshot
Rating breakdown 685 reviews
5 Stars
527
4 Stars
90
3 Stars
34
2 Stars
19
1 Star
15
91%of customers recommend this product. 
(
563 out of 620
)
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Customer Reviews for Philips Norelco - Prestige Wet And Dry Shaver For Beard Trimming, Qi Charging, Premium Case SP9872/86 - Black
Customer Rating
5 out of 5
5
Solidly built - excellent quality
on December 27, 2022
Posted by: SkyKing22
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nicely built shaver that glides nicely over face contours, with no nicking. Shaves very close, but without any shaver burn. I have sensitive skin and this unit performs the best of any Norelco shaver I've had in the past 20 years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Fantastic Shaver. None better!
on December 31, 2022
Posted by: Matzooh
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using electric razors for approximately 50 years, so I consider myself an expert. I have owned every major brand on the market and I'm very pleased to say that this Philips razor is awesome.
This product offers superior closeness, can be used wet or dry, is powered by a lithium battery (with fast charge capabilities), a one touch button to quickly open and clean the razor, a pressure guard sensor, and some other great features.
The bottom line is that this product is capable of giving you a really, really close shave with no facial irritation. To me this is what it's all about and everything else is secondary. Don't get me wrong, as the razor has great features, but I judge how well a razor shaves and the results you wind up with. The comfort level is amazing, and it did not pull my facial hair when shaving as other razors tend to do. Run times are LONG and the digital display gives you a read-out of the percentage of the remaining battery. This razor is really on the quiet side duration operation and is probably one of the quietest razors that I have used.
The product has a nice comfortable feel in your hand while using. It feels well balanced and seems very well constructed. The shaving heads float and follow the contours of my face. Shaving near my nostril openings is always a challenge as I find it difficult to shave in this area and get good results. Enter the Philips 9500 which easily handled the challenge. Shaving the hair in this area was a lot easier with less shaving passes needed to do the job.
I'm very happy with this product as it performed flawlessly and offered up nothing but the best of shaves. This by far is the best razor that I have ever used in my life. Shaves are really close and in fact I have never ever experienced a closer shave. Using it wet or dry is a real plus. Philips has a winner on its hands!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Best Norelco Shaver Experience So Far, Ever
on April 10, 2023
Posted by: Debbie's Dad
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After many decades on the market, it's difficult to imagine the Norelco shaver could be improved, yet this new 9000 is a hair better than any of the perhaps 6 prior Norelcos I've owned. It's quiet, powerful, requires hardly any pressure, glides comfortably over your face with ease, and best of all, it shaves as close or closer with one or two passes than any other shaver I've ever owned. I sound like a commercial, but it's true.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Closest, most comfortable shave available
on April 12, 2023
Posted by: aim65
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have owned several Phillips shavers and a Braun shaver. For me, the Phillips are head and shoulders over all others and the S9000 Prestige is the best of the best. Only suggestion is that in the next rendition the trimmer be part of the unit rather than requiring the heads to be switched.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Simply the Best
on April 23, 2023
Posted by: MapleLeaffan
Gender:Male
This Norelco delivers the smoothest and closest shave of any Norelco I've ever used (and I've been using them for over 40 years). I'd like to address a few objections some men have mentioned that I find picky. First off, it has no cleaning station or cleaning pod. My answer: they're unnecessary, they take up counter space and they add unnecessary expense. I rinse it under the tap and once every few weeks I spray the cutting head with Shaver Saver. The Qi charging pad make the bag too large for travel. Given that we only travel once every year and generally not longer than two weeks, there is no need to travel with the larger case and charging pad. The shaver holds a two week charge like a champ. Besides, I love the Qi charging pad since I drop my shaver onto it after each shave and it's fully charged for the following morning. Lastly, they complain that the head must be popped off for cleaning as well as for the trimmer attachment compromising the head that is held on by plastic tabs. I have an eight year old 9721 and its head still attaches firmly after all these years; it's space age plastic, not your grandfather's plastic.
Some men are opting for the latest Prestige with the pentagonal head given that it can be used with a cleaning pod (unnecessary as mentioned) and has a flip-top assembly for easier cleaning. This newer version's advantage is immediately erased by the unwieldy pentagonally shaped head making shaving under the nose and ears awkward if not downright difficult. The only way to achieve a close shave with this head is to rotate the shaver 90 degrees requiring some dexterity given the additional need for moving the shaver in a circular motion. The older round shaving heads are far more superior and better at their job.
All told, the 9860 Prestige is simply the best Norelco available and in my opinion the best electric shaver including foil shavers that is available today.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
This razor gives me the best shaves I've ever had
on April 25, 2023
Posted by: Zepher
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used Phillips Norelco shavers for many years and have been satisfied with the product. However, this new 9000 Prestige shaver takes shaving to a new level! The shave is very quick, close and smooth and the cutting blades are amazing!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
New S9000 Shaver
on May 2, 2023
Posted by: Mr Ken
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great shaver, charges quickly and provides many shaves between charges. Very nice close shave that beats everything I have owned before with exception of some earlier Philips products
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
As close to a blade shave as one can get.
on May 13, 2023
Posted by: RJD253
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very comfortable. Long battery life. Easy to clean. Using this shaver, shaving no longer seems like a chore.
I would recommend this to a friend!
Written by a customer while visiting philips.com
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