Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - White
Average customer rating
4.5 out of 5
4.5
(782 Reviews)
Open Ratings Snapshot
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product. 
(
508 out of 562
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - White
Customer Rating
3 out of 5
3
I expected more
on May 13, 2025
Posted by: Revolt1983
from USA
Expertise:Expert
Verified Purchase:Yes
If you already have a Z Flip 5 dont buy this one, literally the same phone. You dont even get Wifi-7 with this.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R, May 14, 2025
Hi Revolt1983,

Your experience is noted, and we thank you for sharing it. The Galaxy Z Flip6 continues to receive praise for its compact design, which future buyers may want to experience for themselves. We thank you for sharing your feedback and your perspective. Thank you for being a part of the Samsung community.

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible
on May 12, 2025
Posted by: PlsNoBuy
Expertise:Intermediate
Horrible, I do no know why this is phone. u no buy phone cell this
I would recommend this to a friend!
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, May 14, 2025
Hello There,
We appreciate your insights on the Galaxy Z Flip6. While your experience may be unique, many users continue to enjoy features like the compact design and the durability of the Galaxy Z Flip6. If you want to share more about your experience, we are here to listen and learn more. We are always looking to find ways to continue to bring our users innovations beyond the Galaxy, and your voice matters. Please contact our Samsung Support Team to share how we can enhance your device. We are here to help. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fun and Cute....bUt...
on May 10, 2025
Posted by: Valeria
Expertise:Beginner
Verified Purchase:Yes
I genuinely love the phone. Its thinner than most smartphones now a days so it takes some getting used to at first but then you realize just how unnecessarily big smart phones have gotten that it makes you really appreciate its compact size. I will say, that I didnt realize the front camera (selfie taking camera) would be so disappointing. I think its due to the nature of the soft screen since its a foldable phone. But still, the effect it causes to make photos look as though its always covered in facial oil, no matter how often you clean it. But the rear camera slightly makes up for it since you can take selfies while its folded, but its inconvenient when wanting a group selfie. So if you value a good front camera, not the phone for you, if you dont care, then get it! Its fun, different, ive had it for over a month and have yet to report any issues.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 13, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip6, Valeria. It's wonderful that you appreciate its compact size. It is designed to stand out, while offering premium features. Regarding the front camera, we noticed your concerns, but the Z Flip6 includes a 10MP selfie lens that captures stunning details and vibrant colors, making it a great choice for self-portraits. Additionally, with a powerful 50MP wide lens and a 12MP ultra-wide lens on the rear, you can create beautiful landscapes and group shots with ease. Plus, the 10x digital zoom is perfect for those close-ups. Your feedback is important as we work to enhance our products. if you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Honest opinion
on May 9, 2025
Posted by: Cryss W
from Phoenix,az
Expertise:Intermediate
Verified Purchase:Yes
I Love the phone but the ear speaker is not the greatest when on calls have to use my samsung buds alot
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just what you expect from Samsung
on May 9, 2025
Posted by: Mike
from Orlando Florida
Expertise:Intermediate
Verified Purchase:Yes
Typical Samsung quality. Been a loyal customer for 25 years...plan on being one for 25 more.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, May 9, 2025
Hey Mike,
Thank you for your kind words and loyalty over the past 25 years. That is an incredible journey, and we are honored to have been a part of it. The Galaxy Z Flip6 continues the legacy of innovation and design you have come to expect from Samsung, and we are thrilled to hear it lives up to that standard. Here’s to the next 25! Thank you for reaching out and sharing such a gracious sentiment. We appreciate you—enjoy your Samsung experience!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful phone
on May 8, 2025
Posted by: Chan
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
It's great no problems here i would recommend it to everyone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, May 9, 2025
Hey there Chan,
Thanks for sharing your experience with your Galaxy Z Flip6. We are thrilled to hear how it hits the mark for you with its reliable performance and standout design. It’s the perfect blend of innovation and everyday use. Your recommendation means a lot to us. Thank you for reaching out. Thanks for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
6 is better than 5
on May 7, 2025
Posted by: Tim F
Verified Purchase:Yes
Amazing phone and very happy to upgrade from.the 5
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 8, 2025
We appreciate you sharing your thoughts about the Galaxy Z Flip6, Tim! It's great to see that you're happy with your upgrade. The new and improved floating design is definitely a standout feature, giving the display the captivating effect of floating on the frame. Plus, its more compact size makes it easy to handle, and the bold camera rail detail really elevates the overall look. We hope you enjoy all the exciting features that come with your new device! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good upgrade from the Flip 4
on May 7, 2025
Posted by: Ottman88
from FL
Expertise:Intermediate
Verified Purchase:Yes
Very happy with the upgrade, more memory helps with performance and i can now use that front screen like intended with multiple apps.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 8, 2025
Hey Ottman88! Thank you for your fantastic review of the Galaxy Z Flip6! We're pleased to see that the increased memory enhances your experience and allows you to fully utilize the front screen. With AI features like Interpreter for real-time translations and Chat Assist for easier messaging, the Z Flip6 is designed to boost your productivity. Plus, Drawing Assist and Photo Assist make creativity effortless. We’re glad you’re enjoying the device and can’t wait for you to explore all its features! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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