Customer reviews from lg.com
LG - Refurbished Excellent - StanbyME 27 Class LED Full HD Smart webOS Touch Screen (2022)
Average customer rating
4.2
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
34
4 Stars
8
3 Stars
9
2 Stars
2
1 Star
4
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for LG - Refurbished Excellent - StanbyME 27 Class LED Full HD Smart webOS Touch Screen (2022)
Posted by: Cool but broken
from Pulaski. Ny
Verified Purchase:Yes
I received this for my birthday and when we opened it and turned it on the screen flickers it hasn't stopped and no way to fix it.
Pros: Style/Design
Quality
2
Features
2
Value
1
Response from lg.comBy Tanisha, social/LG, May 29, 2023
Oh No! This isn't the way to celebrate a birthday. We want to make your experience a magical one. Please allow us the opportunity to make your day as special as you are. Contact our Customer Service number at 800-243-0000 or we may be reached through our social media channels Facebook or Twitter and use the handle @LGUSSupport. We will be here for you .~Tanisha
Written by a customer while visiting lg.com
Posted by: Breeze13
from New Orleans, La
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love it. I purchased because my toddler loves to take over my Television. Now i can not only stream but hop on social media bedside while she watches tv
Pros: ease of use, Quality, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Stanby Me
from Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased this unit after seeing it advertised on a commercial. My husband and I USED to argue over the television. But not anymore. Channels came preloaded and I like that, I just wish I was able to download my apps (mainly DIRECTV). But overall it’s a great product and a great concept. Unfortunately my husband has taken over it.
Pros: ease of use, battery, Style/Design, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: JUSTIN PARK
from LA CANADA, CA
Verified Purchase:Yes
It's worth waiting several months.
so satisfied and happy
so satisfied and happy
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 30, 2023
Awesome! We’re glad you loved the LG StanbyME Rollable Smart Touch Screen with 3hr Battery, model 27ART10AKPL. Thanks for taking the time to leave us a 5-star rating – it’s much appreciated! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Toxhia
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago for my salon. My clients love it.
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, May 5, 2023
We're glad to hear you love our best selling rollable smart touch screen StanbyMe! We're always ecstatic to hear customers mentioning love for our products! Should you need support, don't hesitate to reach out to us! You're welcome to send us a private message on either of our social media pages (@LGUSSupport on Facebook and Twitter). ^Chris
Written by a customer while visiting lg.com
Customer Rating
3
Could be better
on April 10, 2023
Posted by: MissBeck
from Seattle, Washington
I bought our LG Stand by Me in January and it mostly sits in a corner, unused. Originally we bought it because our TV room is being remodelled and I thought it would be nice to have a TV in the living room. With it’s portability we could then roll it around the house. But why doen’t it have a camera
Quality
3
Features
1
Value
2
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 11, 2023
We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: acd121
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few weeks ago, and I am already getting so much use out of it. I will be honest, I love rolling this into the bathroom when I am relaxing in the tub and catching up on my favorite shows! Its amazing!
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony Jaimes , VXI Austin , March 28, 2023
Hey there. Thank you for reaching out to us in regards to your LG StanbyME Rollable Smart Touch Screen with 3hr Battery 27ART10AKPL. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ~Anthony
Written by a customer while visiting lg.com
Customer Rating
2
Pros and cons
on January 28, 2023
Posted by: Jessiee0995
from CA
I’ve had this for almost 2 weeks and while I do love it, there’s something about it that bothers me.
Pros: convenient, can roll around the house, can turn 180 degree, great for recipes in kitchen, great for work.
Pros: convenient, can roll around the house, can turn 180 degree, great for recipes in kitchen, great for work.
Cons: only last up to 3 hours without charging, super heavy so if you plan to carry it up and down the stairs don’t get it.
One thing that bothers me is the screen suddenly turn itself on and off multiple times AT12AM! Yes that scared me and I was by myself!!! Jeez
One thing that bothers me is the screen suddenly turn itself on and off multiple times AT12AM! Yes that scared me and I was by myself!!! Jeez
Pros: Style/Design, easy to use
Quality
2
Features
4
Value
3
Response from lg.comBy Alice Feliz V. Luna, Social Media, February 2, 2023
Thank you for letting us know your concern about our LG Screen. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or or reach us at our customer service line at (800) 243-0000. Thank you. ^Jolly
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
3