Customer reviews from lg.com
LG - Refurbished Excellent - StanbyME 27 Class LED Full HD Smart webOS Touch Screen (2022)
Average customer rating
4.2
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
34
4 Stars
8
3 Stars
9
2 Stars
2
1 Star
4
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for LG - Refurbished Excellent - StanbyME 27 Class LED Full HD Smart webOS Touch Screen (2022)
Customer Rating
1
Tv wireless
on June 3, 2025
Posted by: Clauhan
from Miami fl
The battery died no reason does not get power even connected
Response from lg.comBy LG Digital Care Team - Joseph, June 6, 2025
Hey Clauhan! Thanks for sharing your LG StanbyME experience with us. The convenience of a rollable screen is a power like no other, so we'd love to help get it running smoothly again! If your StanbyME no longer powers on, we recommend ensuring the device is charging properly using our guide at https://www.lg.com/us/support/help-library/lg-stanbyme-tv-why-is-my-tv-not-charging-properly--20153192425553. We also recommend trying a different outlet and letting the device charge for 2 hours before attempting to power it on again. If you still need help, please get in touch with us on social media @LGUSSupport. We'll gladly look more into this for you! *Joseph
Written by a customer while visiting lg.com
Customer Rating
4
Can't find screws for base
on May 4, 2025
Posted by: Twizzle916
So far it's a great tablet/tv for my daughter, I do need to find a new set of screws for the base .
Response from lg.comBy LG Digital Care Team, May 5, 2025
Hey there! We love to hear how much you and your daughter have been enjoying your LG StandbyMe touch screen, and we'd be happy to point you in the right direction to get replacement base screws. You can find the screws on our parts page, lgparts.com, with this part number (FAB30016448). If you need help ordering the screws, please send us a private message on social media at @LGUSSupport with your contact details, model number, and the part number you need. We're here, and we're ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
on January 22, 2025
Posted by: Standbyme
[This review was collected as part of a promotion.] LOVE IT . Waiting on the Stand by me 2 to come out.
Response from lg.comBy LG Digital Care Team, February 18, 2025
Hey there. Love the enthusiasm! 🙌 The LG StandbyME is an awesome product, and the anticipation for the StandbyME 2 is real. For questions or feedback, private message us on social media @LGUSSupport. Stay tuned—it’s going to be worth the wait! 😊 #LifeisGood ^David
Written by a customer while visiting lg.com
Customer Rating
5
Life changing
on January 3, 2025
Posted by: Wan16
I am so glad I finally ordered this, was back and forth due to the high price point but I have to say it is so worth it. Having cats that will take any opportunity to knock over everything - this is a real game changer. Being able to move it to other rooms while I cook or work out is something I didn't know I was missing! Would highly recommend.
Response from lg.comBy LG Digital Care Team - Diego, February 20, 2025
Hey there! Sounds like this was a game-changing addition to your space! Love that it’s not only worth it but also cat-proof and super versatile. Enjoy every moment with it! 😺🔥 ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
I love it!
on December 30, 2024
Posted by: Bdubbu
from Anniston, Al
I bought this to go in my new esthetician suite and it did not disappoint. Love the quality of the screen, and while the battery life unplugged is only 3 hrs that’s still pretty good for what I need it for. Overall happy with my purchase.
Response from lg.comBy Anthony, LG Digital Team, March 5, 2025
We’re so excited to hear that your new StanbyME 27" monitor is perfect for your esthetician suite! It’s fantastic that you love the screen quality and that the battery life works well for your needs. We’re thrilled you’re happy with your purchase! If you ever need anything or have more questions, we’re always here to help, just a private message away through our social media platforms @LGUSSupport. Thank you for choosing LG – we’re honored to be a part of your business! 💙 ^Anthony
Written by a customer while visiting lg.com
Customer Rating
2
Great while but after a week no longer charges?
on December 5, 2024
Posted by: Lucal
[This review was collected as part of a promotion.] I love the product, unfortunately I have had the TV for a week and it no longer charges.
Response from lg.comBy LG Digital Care Team, December 9, 2024
Hey there Lucal! Let's help get your LG StandbyMe fully charged so you can enjoy it anywhere in your home. We'd be happy to provide you with this troubleshooting link (https://tinyurl.com/27j84dz7), which offers troubleshooting tips to help your unit charge. So we can make sure everything is working at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
LG stand by me
on November 11, 2024
Posted by: JM16
Very pretty to look at and imaging is amazing.I love this product
Response from lg.comBy LG, February 19, 2026
Hi, Joanne! What a glowing review! We’re delighted to hear your LG StanbyME is not only stunning to look at but also delivering amazing imaging that truly stands out. It’s wonderful knowing the LG unit is bringing that kind of visual joy to your space! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
STOPPED WORKING… only used a few times!!
on November 2, 2024
Posted by: SchuylerGavula
from Annapolis, MD
[This review was collected as part of a promotion.] NOT WORKING! Only weeks after purchasing, it’s stopped working and I can’t get through to anyone to help… I even bought another charger to see if that was the issue…
Response from lg.comBy true, LG Digital Care Team, November 4, 2024
Hey there! Thanks for telling us about your LG StanbyMe Rollable Smart Monitor experience. Having this trusty productivity companion by your side can really enhance your daily tasks, so we'd love to help out more once we get more information. Please get in touch with us on social media @LGUSSupport with your model number, and we'll gladly look into this with you! *Joseph
Written by a customer while visiting lg.com