Customer reviews from lg.com
LG - Refurbished Excellent - StanbyME 27 Class LED Full HD Smart webOS Touch Screen (2022)
Average customer rating
4.2
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
34
4 Stars
8
3 Stars
9
2 Stars
2
1 Star
4
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for LG - Refurbished Excellent - StanbyME 27 Class LED Full HD Smart webOS Touch Screen (2022)
Customer Rating
4
I have a lot to learn
on October 24, 2024
Posted by: amusshel
[This review was collected as part of a promotion.] I bought it for our sons wedding. To showcase a slide show. Haven’t quite figured out how to do that and music at the same time. But i love the Convenience of it being on wheels
Written by a customer while visiting lg.com
Customer Rating
5
Small but mighty!
on October 22, 2024
Posted by: mr86
from Colorado
[This review was collected as part of a promotion.] I just bought the LG Standbyme tv. By far the greatest purchase I’ve made all year. Great tv for your room, has great resolution, just love this tv!
Response from lg.comBy LG Digital Care Team, March 24, 2025
Hey there. Congrats on your new LG StandbyMe! By far, it's the greatest purchase of the year—that's what we love to hear! The versatility, stunning resolution, and convenience make it a perfect addition to any room. Enjoy every moment with your StandbyMe TV! For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to be part of your home! ^David
Written by a customer while visiting lg.com
Customer Rating
1
Worst buy Ever
on October 10, 2024
Posted by: Newsha Ghodsi
[This review was collected as part of a promotion.] Horrible. Terrible television. Broke down and they refuse to replace. Back and forth with company
Response from lg.comBy true, LG Digital Care Team, October 14, 2024
Hey there Newsha! We appreciate you letting us know about what's happening with your LG StandByMe Smart Touch Screen. We want to make sure that your device is working at 100% so you can fully enjoy it, and we will be more than happy to take another look at this with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your past conversation with support, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
4
Great addition !
on September 22, 2024
Posted by: BossTV
from State College Pa
Great concept and design. Works well , picture is very good and easy to set up. Only wish the screen size was a little bigger….
Written by a customer while visiting lg.com
Customer Rating
3
Love it, however wish it didn't have limitations
on September 17, 2024
Posted by: Addicted4Life
from Virginia
I just purchase this item. Internet will only allow so many pages to open. Freezes, then I have to delete pages or power it. Picture and sound both are great. Most games have to be operated with remote I stead of touch screen. It syncs with phone. Screen locks up quite a bit. I use it daily. I use it more for YouTube and internet while I'm in front of my home tv. Overall great idea.
Response from lg.comBy true, LG Digital Care Team, September 18, 2024
Hello! Thank you for taking the time to share your review with us. We understand how important it is for your LG TV to deliver top-notch performance, and we're dedicated to ensuring your experience is nothing short of amazing. We recommend ensuring the TV's software is current, as updates can improve responsiveness and overall functionality. We're here for you and are ready to help if you ever need assistance. Please contact us on social media at @LGUSSupport if you ever need us in the future! ~Ivy
Written by a customer while visiting lg.com
Customer Rating
5
Lost Charger
on August 26, 2024
Posted by: Zakia
from pa
Hi,
Love mine, however I lost my charger and remote packing my daughter for college, where can I replace it?
Love mine, however I lost my charger and remote packing my daughter for college, where can I replace it?
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 8, 2026
Hello, Zakia! We appreciate you reaching out! It’s great to hear how much you’re enjoying your LG StanbyME, even with a little accessory mix‑up during the college‑packing chaos. Replacement chargers and remotes can be ordered directly through the LG Parts & Accessories site, where you’ll find official, model‑matched options to get everything working perfectly again!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
3
Hope to fix this problem
on August 25, 2024
Posted by: ARIZGIRL
[This review was collected as part of a promotion.] I just purshased my LG Stand by Me TV. I am loving it except that today (three day of using) there is a gray circle in the middle of the screen-about 1" in diameter. Have tried trouble shooting to no avail.
Response from lg.comBy true, LG Digital Care Team, August 26, 2024
Hey there! Thank you for sharing your experience with us, and we appreciate you taking the time to explore the steps to take. We'd want nothing more for your experience with the LG StanbyMe TV to be amazing. We'd like you to private message us on social media @LGUSSupport, and we would be happy to assist you with this! ^Chanelle
Written by a customer while visiting lg.com
Customer Rating
3
Great TV and Concept when it works.
on August 24, 2024
Posted by: Rhody667
from West Kingston, RI
I bought this for my daughter with special needs. We love the concept and love the TV. But the firmware does not work for mesh networks and the location services breaks every 2 weeks and makes it so that streaming services don’t work. It has been shipped back for service. I hope that they can fix these issues.
Response from lg.comBy true, LG Digital Care Team, August 26, 2024
Hey Rhody! Thank you so much for the review on your LG StanByME and for keeping us looped into your repair. We understand how much this TV means to your family, and we're committed to bringing joy and entertainment back to your home! We'd love to have a closer look into your repair to see if there are any updates we can provide. Please follow up with us on social media @LGUSSupport with your contact info. Our team will work with you from beginning to end! *Joseph
Written by a customer while visiting lg.com