Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
64
4 Stars
6
3 Stars
9
2 Stars
5
1 Star
1
82%of customers recommend this product.
(
58 out of
71)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Posted by: Jean
Verified Purchase:Yes
Excellent product. I was so impressed with the cooling and air flow I have purchased them for my daughters. They love them as well.
Written by a customer while visiting Dyson
Posted by: Ernest
Gender:Male
Verified Purchase:Yes
I’ve had my Dyson PC1 Air purifier fan for about a month now and I like everything about it. It looks good, it’s made well, it filters the air inside my house, and works as a fan as well.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Floridasun
Verified Purchase:Yes
The only reason we did not give it 5 stars was because the initial set-up was very frustrating. After about 20 minutes of being plugged in it suddenly started connecting to the app and responding to inputs. In retrospect, I would advise plugging it in, loading the app and connecting to WiFi and just let it sit for 30 minutes. I think the software does an update and it’s just slow.
Other than that, this purchase was to give our older Dyson purifier a break. It’s over 5 years old and still runs fine but we felt it was time to upgrade and use the old fan as back-up, if needed.
This makes a total of 3 Dyson purifiers in our house! We love them!
Other than that, this purchase was to give our older Dyson purifier a break. It’s over 5 years old and still runs fine but we felt it was time to upgrade and use the old fan as back-up, if needed.
This makes a total of 3 Dyson purifiers in our house! We love them!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Charles
Verified Purchase:Yes
We’ve had our Dyson for about a month and am completely satisfied. Very quiet and efficient. 👍🏻👍🏻
Written by a customer while visiting Dyson
Posted by: kia510
Gender:Female
Verified Purchase:Yes
I received this about three months ago. Since using this in my apartment, the air has never been clearer. I sleep more soundly at night with less issue breathing soundly in deep sleep. I am able to clear the air more quickly after cooking, and it helps that the space feels much cooler while the fan is in use as well! It is extremely quiet, I barely notice that it is on. The app is very user friendly, I don't even require the remote it comes with to control the various settings.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jess
Gender:Female
Verified Purchase:Yes
For the amount of money we paid for this “fan” the airflow is NOT at all sufficient. I think a regular standing fan from Target//Amazon would have provided much more cooling. I do love the very minimal noise, oscillating coverage & night mode for the display.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, July 28, 2025
We are sorry the airflow from your Dyson Purifier Cool PC1 did not meet expectations. While it offers quiet operation, wide oscillation, and a dimmable display, we understand cooling needs vary. Our team is dedicated to addressing these concerns, and we will use your input to make improvements. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Swagmondy4567
Verified Purchase:Yes
Love it! Works great and is super powerful. Just a bit loud.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: LuluIL b
Verified Purchase:Yes
I purchased this a month ago for our living room. It’s June-July and at times we’ve also had the air-conditioning on. It’s quiet but we were not impressed by the airflow. You can buy a tower type fan for a lot less money and it will have better air flow. The fact that it’s also has an air filter was the not the primary reason we purchased it.
Response from DysonBy Customer Service, Rubaid K, July 26, 2025
Thank you for your feedback. We are sorry your experience with the unit has not met expectations, especially when airflow performance is so important during warm seasons, particularly alongside air-conditioning. Your observations comparing the unit’s airflow to more affordable tower fans are valuable to us. While quiet operation and air filtration are key features, we recognize the importance of powerful airflow in creating a refreshing, comfortable environment. At Dyson, we strive to build machines that balance innovation, performance, and user satisfaction. If you are open to it, we would love to help, whether by optimizing placement, adjusting fan settings, or other solutions. Please feel free to reach out to our customer support team at askdysonus@dyson.com with any further thoughts or concerns. Your insights help us improve. Wishing you comfort and ease, Dyson Marketplace Support
Written by a customer while visiting Dyson