Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.4
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
70
4 Stars
7
3 Stars
13
2 Stars
6
1 Star
2
79%of customers recommend this product.
(
63 out of
80)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Posted by: Esteban
Gender:Male
Verified Purchase:Yes
I run it in auto and it is quiet and sensitive; if someone smokes in the same room, it goes to full speed until the air is clean again. You control it with a remote, you can also download the Dyson app and control it remotely that way. The design works like an air ejector by using a small fan to entrain a large volume of air through the elliptical ring.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your feedback. We’re delighted to hear how well your Dyson air purifier is performing in auto mode, responding quickly to changes in air quality, and that you’re enjoying the convenience of both the remote and app control. It’s great to know the design and technology are making a noticeable difference in your environment. If you have any concerns or would like further assistance, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: badb0y9394
Gender:Male
Verified Purchase:Yes
every time its on， all my lights are blinking. it took too much eletricity？
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your experience. We are truly sorry about the frustration and disappointment you have encountered. The concern that your machine appears to take a lot of electricity and causes all your lights to blink is understandably upsetting. We recognize how important it is to feel confident in both the product and the service, and we regret that your expectations were not met. If you are open to it, we would like to help make this right. Please consider reaching out to our chat or voice support team so we can review your case in detail and explore options to resolve it swiftly. Your satisfaction matters deeply to us, and we remain committed to ensuring you receive the quality and care you deserve. We appreciate your patience and hope to restore your confidence in our service.
Written by a customer while visiting Dyson
Posted by: Ajax
Gender:Male
Verified Purchase:Yes
Bought it less than a month ago and I’m not impressed. I was buying a different brand but decided to see what the hype was about. The fan has gotten progressively louder and no the filter is not clogged. It started getting louder by day 3 in a room that already filters running. The night mode needs attention as the low light is still a light and annoying.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, November 13, 2025
Thank you for sharing your feedback. We regret that your experience with the Dyson fan has not met expectations, especially after choosing Dyson over another brand. We understand how disappointing it can be when a product becomes noisier over time despite a clean filter, and when features such as night mode do not deliver the quiet, low-light environment they are designed to provide. If you are open to it, we would be pleased to explore ways to improve your experience, whether through troubleshooting the noise issue, adjusting settings for night mode, or providing you with the best possible resolution. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for giving us the opportunity to support you.
Written by a customer while visiting Dyson
Posted by: Rex22
Verified Purchase:Yes
I bought this last month and glad I did. It's been great and the quality is great!
Written by a customer while visiting Dyson
Posted by: hutches
Gender:Female
Verified Purchase:Yes
This is the BEST fan I have ever owned. In fact, I liked it so much I bought a second one for the husband's office area. The noise level is very low, and the adjustable coverage area is perfect for getting the air to blow exactly where you would like it. I love the app and the information that it provides. I like that there is a timer so you can set it and forget it. I also like that I was able to connect fan to Siri so I can use voice commands to operate it. This fan is a win win win!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cool
Verified Purchase:Yes
Very happy with my Purifier and service I received
Written by a customer while visiting Dyson
Posted by: Dodge Ram
Verified Purchase:Yes
We bought this unit about a month ago and we are extremely happy. Our friends bought another brand and now they are going shopping for a Dyson Purifier like ours.
Written by a customer while visiting Dyson
Posted by: KCKM
Verified Purchase:Yes
Nothing fancy, however it gets the job done, especially for pet dander or other small particle allergies. Not recommending it for large space like living rooms but small space like study rooms or spare rooms. No complaint here.
I would recommend this to a friend!
Written by a customer while visiting Dyson