Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
64
4 Stars
6
3 Stars
9
2 Stars
5
1 Star
1
82%of customers recommend this product.
(
58 out of
71)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Keeps the air feeling crisp and clean. Moves the air throughout my large room and cools. Not silent but also not noisy to keep me awake. Love that I can operate from my phone.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, August 2, 2026
Thank you for sharing your feedback. We are thrilled to hear that you love the app control and that your machine effectively keeps your large room feeling crisp, cool, and comfortable! We want to ensure your experience is completely flawless, so we invite you to connect with our live chat or voice support team. Your satisfaction is our absolute priority!
Written by a customer while visiting Dyson
Posted by: Steph17
Gender:Female
Verified Purchase:Yes
I’m very happy with my purchase! It’s a great product and I’m considering buying a second one for my sons room.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Hedgehog1
Gender:Female
Verified Purchase:Yes
I bought this several weeks ago and it has several great features, It is quiet and really cools the room, The Oscillation is wonderful and the airflow is good. It was easy to use the app and connect it to wifi , it works either way. I am happy knowing that the air is clean in my living room plus it looks like a work of art.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: jbd_virginia
Gender:Male
Verified Purchase:Yes
I was able to purchase this at a deeply discounted price, because BJ's had a sale on it. Otherwise, I would never have purchased it. But even at the reduced price, I just don't see the value. Yes, it's pretty. And it's presumably filtering the air. And it's somewhat quieter than other fans. But the airflow is not as strong as other fans, the controls are fussy (I have to hold down the button to get it to do anything, the remote is finicky about when it wants to work, and the app is not always available - if I don't have my phone nearby). Finally, it seems like if my dogs walk by and bump the fan, it stops oscillating, and sometimes even just turns off with a "fault" message. All in all, it's not something I'd recommend to others, even at the very reduced price.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Trimmer
Verified Purchase:Yes
When I bought this, I was told that would help cool the room it really doesn’t do the job at all. It is quiet and it does cool a little bit but I think my five dollar fan that I got at the garage sale cool better.
Written by a customer while visiting Dyson
Posted by: Zephyr3
Gender:Male
Verified Purchase:Yes
I bought this a month or so ago, and it has been great! I'm finding less dust in the room, and it does a fantastic job moving air around the room. I love how quiet it is and the amount of oscillation options is fantastic!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Snek06
Verified Purchase:Yes
It didnt cool as well as i thought it would. Great fan but usually a window fan does a bit better. I cannot tell if its doing the job of air filtering well either. Maybe i dont fully understand air filtering vs getting dust out of the air but my room still tends to be dusty but it says its all good so i guess its good. It does blow good air though and is quiet…wish it had a little more power though.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, July 23, 2026
Thank you for sharing your thoughts. We're happy to hear you like the fan's quiet operation and airflow, but we're sorry the cooling performance and power didn't fully meet your expectations. If you have any questions about your machine or its filtration capabilities, please don't hesitate to contact us via live chat or by calling our support team.
Written by a customer while visiting Dyson
Posted by: tomf
Gender:Male
Verified Purchase:Yes
My son enjoys having this in his room to help cool off, but would appreciate if it was more powerful. He usually moves it by his bed, and runs it on 8-10.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 13, 2026
Thank you so much for your valuable feedback, and we are glad to hear our machine helps your son cool off, though we note his request for more power at higher speeds. Please be assured that we appreciate this input as we always strive to optimize our product performance. If you face any performance issues in the future, we kindly request you to contact us via live chat or call- 1-866-693-9766, where our agents will be happy to assist you.
Written by a customer while visiting Dyson