Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.4
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
70
4 Stars
7
3 Stars
13
2 Stars
6
1 Star
2
79%of customers recommend this product.
(
63 out of
80)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Posted by: DP04
Verified Purchase:Yes
Great fan, smooth even airflow. The filtration is also excellent. I have no complaints, really glad I bought this air purifier
Response from DysonBy Dyson Customer Care, September 15, 2026
We are thrilled that your new air purifier is delivering the smooth airflow and excellent filtration you expected, and our goal is to ensure you enjoy a high-performance experience for years to come.
Written by a customer while visiting Dyson
Posted by: melissag
Gender:Female
Verified Purchase:Yes
great really quite and helps flow the air better in the bedroom
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, September 11, 2026
Thank you for sharing your experience with us. We are glad to hear that our machine is helping you breathe easier and sleep soundly with its quiet airflow. It is wonderful to have you in the Dyson family!
Written by a customer while visiting Dyson
Posted by: weak fan
Gender:Male
Verified Purchase:Yes
Im very disappointed that the power of the fan has decreased since my previous model. my prior TP07 worked a lot better.. also they removed the intenral temperature thermometer on the latest model.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Mattd
Gender:Male
Verified Purchase:Yes
I’ve had it for 2 weeks now and it works great, only bad thing is it didn’t come with a remote control
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, September 8, 2026
We really appreciate you letting us know how much you are enjoying the performance of your purifier after two weeks of use. We are sorry for the oversight regarding the missing remote control, as we always aim to deliver a perfect product right out of the box. To get this sorted out immediately, please give our support team a call or message us via live chat on our website.
Written by a customer while visiting Dyson
Posted by: Lala
Verified Purchase:Yes
So the goal is air purification – which you just hope that the readings that are connected to the app/machine are good – the problem is, it doesn’t tell you *what* exactly is polluting your indoor air, which seems problematic. If you don’t know which elements are actually polluting your air, it kind of leaves you stuck as far as resolution of the actual source of the issue(s) so the air purification is more of a Band-Aid. It would be good, if not critical to know specifically what those elements are so you can actually resolve those problems. As this, all you can do is hope that it’s cleaning whatever mystery bits are in your air and blindly trust their 5 levels of generic readings. we have three different types of units – they’re all a bit on the louder side.
Response from DysonBy Dyson Customer Care, September 3, 2026
Thank you for sharing your thoughts with us regarding our sensor readouts and unit noise levels. Your feedback is valuable as we continuously work to improve our technology's insights. If you need any assistance with your machines, please reach out to us via live chat or call us at Dyson.com, so we can support you.
Written by a customer while visiting Dyson
Posted by: Palmtree20
Gender:Female
Verified Purchase:Yes
I love it the air filtration the range of motion and I love the way it looks...can't wait to get more
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, August 31, 2026
Thank you for sharing your experience! It's fantastic to hear you're loving both the performance and design of your Dyson. We truly appreciate your support.
Written by a customer while visiting Dyson
Posted by: Phine
Verified Purchase:Yes
Air flow not what I expected from a “Dyson”. I read several reviews that the airflow was not “great” but I still took a chance & purchased the fan/purifier, the previous reviews were correct & it’s noisy. My fan that I purchased previously from a big box store, airflow is much better & much more cheaper in cost. I would not suggest anyone to purchase. Keep your $$ & purchase a “cheaper one with much better airflow”. I feel like I gave my $$ away!
Written by a customer while visiting Dyson
Posted by: Fans
Verified Purchase:Yes
The fan is easy to use, flows around the room perfectly, and is stylish in the room.
Response from DysonBy Dyson Customer Service, August 11, 2026
Thank you so much for taking the time to share your feedback! We are thrilled to hear that your fan is easy to use, flows perfectly around the room, and adds a stylish touch to your home. Your support means a lot to us!
Written by a customer while visiting Dyson