Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
64
4 Stars
6
3 Stars
9
2 Stars
5
1 Star
1
82%of customers recommend this product.
(
58 out of
71)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Posted by: Cool
Verified Purchase:Yes
Very happy with my Purifier and service I received
Written by a customer while visiting Dyson
Posted by: Dodge Ram
Verified Purchase:Yes
We bought this unit about a month ago and we are extremely happy. Our friends bought another brand and now they are going shopping for a Dyson Purifier like ours.
Written by a customer while visiting Dyson
Posted by: KCKM
Verified Purchase:Yes
Nothing fancy, however it gets the job done, especially for pet dander or other small particle allergies. Not recommending it for large space like living rooms but small space like study rooms or spare rooms. No complaint here.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: NitaG
Verified Purchase:Yes
So far I’ve used this a month very happy I like you can set controls and speed up fan to cool off or set on auto
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mike
Verified Purchase:Yes
Bought this for a newly built sunroom that I enjoy smoking cigars in. The unit seems to be doing extremely well.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Annie
Gender:Female
Verified Purchase:Yes
Bought this a month ago and so far it’s freaking AMAZING! I have it near my laundry room where the cats liter box lives. And no one knows there’s a poo box around. Which is the whole purpose! So go buy one.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Bird
Verified Purchase:Yes
I did not feel there was any difference so I returned the purifier.
Response from DysonBy Customer Service, Rubaid K, August 28, 2025
Thank you very much for sharing your feedback. We are sorry to hear that the purifier did not meet your expectations. We understand that noticeable performance and tangible benefits are essential when selecting a product of this nature, and we sincerely appreciate you taking the time to let us know. Our goal is to provide solutions that make a meaningful difference to your environment and overall well-being. If you are open to it, we would welcome the opportunity to learn more about your experience and explore options that may be better suited to your needs. Please feel free to contact our customer support team via chat or voice assistance, we are here to help.
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Male
Verified Purchase:Yes
I have owned 4 different air purifiers and this ranks last. Perhaps I have a bad unit but my other purifiers ramp up when the air quality is bad and slow down once the air quality improves. My other air purifiers are constantly adjusting the airflow. The Dyson does not change. The air quality is constantly good and the airflow never changes, which I find hard to believe but perhaps it is. I will continue to monitor this unit over the fall and see if anything changes.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 22, 2025
Thank you for your thoughtful feedback. We appreciate your continued engagement and comparison with other air purifiers. We are sorry to hear that your Dyson purifier is not adjusting its airflow as expected, and we understand how essential responsive air quality monitoring is to your experience. At Dyson, our goal is to deliver intelligent purifiers that adapt seamlessly to changing environments. If you are open to it, we would be glad to assist, whether by reviewing your unit’s settings, checking sensor calibration, or exploring environmental factors that may be influencing performance. Please reach out to our customer support team for personalized assistance. For any further questions or concerns, feel free to email us at askdysonus@dyson.com. We wish you continued health and happiness.
Written by a customer while visiting Dyson