Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.4 out of 5
4.4
(98 Reviews)
Open Ratings Snapshot
Rating breakdown 98 reviews
5 Stars
70
4 Stars
7
3 Stars
13
2 Stars
6
1 Star
2
79%of customers recommend this product. 
(
63 out of 80
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Customer Rating
5 out of 5
5
Great Features
on April 25, 2026
Posted by: Hofly
Gender:Male
Verified Purchase:Yes
I have put this to use in my living room and have nothing but praise for thepurifier regardig its cooling, filtration and airflow.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceApril 25, 2026
Thank you so much for your kind and positive feedback. It truly means a lot! We deeply appreciate the time you took to share your feedback, and we want to assure you that your input is valued and will be kept in mind moving forward. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Get it
on April 13, 2026
Posted by: Airboy
Verified Purchase:Yes
So nice to have it connected and providing solid data on air quality.
Response from DysonBy Dyson Customer ServiceApril 13, 2026
Thank you so much for your kind and positive feedback. It truly means a lot! We deeply appreciate the time you took to share your feedback, and we want to assure you that your input is valued and will be kept in mind moving forward. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Remote wi/fi operation
on March 3, 2026
Posted by: donstx
Gender:Male
Verified Purchase:Yes
The air purifier is working well.
I was expecting a scheduling option for the wifi app control. I would like to schedule it for automatic on/off every day. Please add this feature.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceMarch 3, 2026
We appreciate you taking the time to tell us both what’s working and what could be better. Remote scheduling for everyday routines is smart and practical. Your feedback is exactly what guides our feature development roadmap.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
I really like the WiFi feature, it’s awesome!
on January 14, 2026
Posted by: The cleaner!
Gender:Male
Verified Purchase:Yes
Having a great experience with our Dyson! So glad we decided to choose this product!
I would recommend this to a friend!
User submitted photo
User submitted photo
User submitted photo
User submitted photo
Response from DysonBy Dyson Customer ServiceJanuary 15, 2026
Thanks a lot for letting us know how much you’re enjoying the WiFi feature! Nothing makes us happier than hearing our products are making a real difference at home. If you have any concerns or need support, please reach out by live chat or give us a call. We’re always ready to help.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great Investment
on December 18, 2025
Posted by: Animal Dude
Gender:Male
Verified Purchase:Yes
This is the best air purifier I have ever used. I love the live readings of the air quality in our home and outside. I suffer from seasonal allergies and this is a game changer. We set this on auto, and let it run when needed. Sometimes we turn it on just for additional airflow. We have two cats and two dogs, and I've noticed a huge difference in the air quality since we've purchased this.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceDecember 23, 2025
Hi there, thank you so much for sharing your wonderful review. We’re delighted to hear that your Dyson air purifier has been such a great investment for you, especially with the live air quality readings and the relief it brings from seasonal allergies; it’s fantastic to know that the auto mode and additional airflow features are making a real difference in your home, and we’re especially glad that even with two cats and two dogs you’ve noticed such an improvement in air quality. Your feedback means a lot to us, and we truly appreciate you choosing Dyson to help create a cleaner, healthier environment.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great features on it
on December 10, 2025
Posted by: Angel _BT
Gender:Male
Verified Purchase:Yes
I bought this a month ago and it works amazing. I love my Dyson.
I would recommend this to a friend!
User submitted photo
Response from DysonBy Dyson Customer ServiceDecember 12, 2025
Hi there, thank you for your positive feedback! We’re so happy to hear you’re enjoying your Dyson and that it’s performing amazingly. If you need any help or advice in the future, please reach out via live chat or call our support team, and we’re here to make sure you continue to love your Dyson experience.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
unbiased review
on December 10, 2025
Posted by: gamer
Gender:Male
Verified Purchase:Yes
i bought this less than a month ago for my small bedroom to help with dust for my studio grade content creation set up and i’m just not 100% satisfied with the coverage of the dust collection of this machine, even when i keep it on at a consistent six speed 24/7 in a small regular bedroom
there is noise on higher settings and it has to be turned down during stream but it’s fine for me when your gaming with a headset on even at max speed (10) but idk about chat if you use ur mic
It does smell cleaner in the room and it has nice airflow but it could be better and the controls are simple
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceDecember 7, 2025
Thank you for taking the time to share such a detailed and honest review. We truly appreciate your perspective and understand how important dust coverage and noise levels are, especially in a studio setup where performance matters most. It’s great to hear that you have noticed cleaner air, simple controls, and refreshing airflow, but we also recognize your concerns and would love the opportunity to make your experience even better. If you are open to it, we warmly invite you to connect with our live chat or voice support team, our experts will be ready to assist you further. Your satisfaction is very important to us, and we remain committed to ensuring your Dyson delivers the dependable performance you expect.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Regret Buying
on November 26, 2025
Posted by: Derek
Gender:Male
Verified Purchase:Yes
Feels cheaply made, the remote sucks, not very responsive. It is very loud, but it sadly isn’t powerful so it shouldn’t also be loud.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceDecember 2, 2025
Thank you for sharing your feedback with us. We are sorry to hear the product hasn’t met your expectations. We take concerns about quality and performance seriously, and your input helps us improve. If you’re experiencing issues with your machine, please reach out to our support team via live chat or phone. We’d be glad to assist.
Written by a customer while visiting Dyson
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