Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.5 out of 5
4.5
(85 Reviews)
Open Ratings Snapshot
Rating breakdown 85 reviews
5 Stars
64
4 Stars
6
3 Stars
9
2 Stars
5
1 Star
1
82%of customers recommend this product. 
(
58 out of 71
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Customer Rating
5 out of 5
5
Great features on it
on December 10, 2025
Posted by: Angel _BT
Gender:Male
Verified Purchase:Yes
I bought this a month ago and it works amazing. I love my Dyson.
I would recommend this to a friend!
User submitted photo
Response from DysonBy Dyson Customer ServiceDecember 12, 2025
Hi there, thank you for your positive feedback! We’re so happy to hear you’re enjoying your Dyson and that it’s performing amazingly. If you need any help or advice in the future, please reach out via live chat or call our support team, and we’re here to make sure you continue to love your Dyson experience.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
unbiased review
on December 10, 2025
Posted by: gamer
Gender:Male
Verified Purchase:Yes
i bought this less than a month ago for my small bedroom to help with dust for my studio grade content creation set up and i’m just not 100% satisfied with the coverage of the dust collection of this machine, even when i keep it on at a consistent six speed 24/7 in a small regular bedroom
there is noise on higher settings and it has to be turned down during stream but it’s fine for me when your gaming with a headset on even at max speed (10) but idk about chat if you use ur mic
It does smell cleaner in the room and it has nice airflow but it could be better and the controls are simple
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceDecember 7, 2025
Thank you for taking the time to share such a detailed and honest review. We truly appreciate your perspective and understand how important dust coverage and noise levels are, especially in a studio setup where performance matters most. It’s great to hear that you have noticed cleaner air, simple controls, and refreshing airflow, but we also recognize your concerns and would love the opportunity to make your experience even better. If you are open to it, we warmly invite you to connect with our live chat or voice support team, our experts will be ready to assist you further. Your satisfaction is very important to us, and we remain committed to ensuring your Dyson delivers the dependable performance you expect.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Regret Buying
on November 26, 2025
Posted by: Derek
Gender:Male
Verified Purchase:Yes
Feels cheaply made, the remote sucks, not very responsive. It is very loud, but it sadly isn’t powerful so it shouldn’t also be loud.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceDecember 2, 2025
Thank you for sharing your feedback with us. We are sorry to hear the product hasn’t met your expectations. We take concerns about quality and performance seriously, and your input helps us improve. If you’re experiencing issues with your machine, please reach out to our support team via live chat or phone. We’d be glad to assist.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Innovation in air purification
on November 22, 2025
Posted by: Esteban
Gender:Male
Verified Purchase:Yes
I run it in auto and it is quiet and sensitive; if someone smokes in the same room, it goes to full speed until the air is clean again. You control it with a remote, you can also download the Dyson app and control it remotely that way. The design works like an air ejector by using a small fan to entrain a large volume of air through the elliptical ring.
I would recommend this to a friend!
User submitted photo
Response from DysonBy Dyson Customer ServiceNovember 28, 2025
Thank you for sharing your feedback. We’re delighted to hear how well your Dyson air purifier is performing in auto mode, responding quickly to changes in air quality, and that you’re enjoying the convenience of both the remote and app control. It’s great to know the design and technology are making a noticeable difference in your environment. If you have any concerns or would like further assistance, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
it took lots of eleyricity?
on November 6, 2025
Posted by: badb0y9394
Gender:Male
Verified Purchase:Yes
every time its on, all my lights are blinking. it took too much eletricity?
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceNovember 14, 2025
Thank you for sharing your experience. We are truly sorry about the frustration and disappointment you have encountered. The concern that your machine appears to take a lot of electricity and causes all your lights to blink is understandably upsetting. We recognize how important it is to feel confident in both the product and the service, and we regret that your expectations were not met. If you are open to it, we would like to help make this right. Please consider reaching out to our chat or voice support team so we can review your case in detail and explore options to resolve it swiftly. Your satisfaction matters deeply to us, and we remain committed to ensuring you receive the quality and care you deserve. We appreciate your patience and hope to restore your confidence in our service.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Not great
on October 25, 2025
Posted by: Ajax
Gender:Male
Verified Purchase:Yes
Bought it less than a month ago and I’m not impressed. I was buying a different brand but decided to see what the hype was about. The fan has gotten progressively louder and no the filter is not clogged. It started getting louder by day 3 in a room that already filters running. The night mode needs attention as the low light is still a light and annoying.
No, I would not recommend this to a friend.
Response from DysonBy Customer ServiceRubaid KNovember 13, 2025
Thank you for sharing your feedback. We regret that your experience with the Dyson fan has not met expectations, especially after choosing Dyson over another brand. We understand how disappointing it can be when a product becomes noisier over time despite a clean filter, and when features such as night mode do not deliver the quiet, low-light environment they are designed to provide. If you are open to it, we would be pleased to explore ways to improve your experience, whether through troubleshooting the noise issue, adjusting settings for night mode, or providing you with the best possible resolution. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for giving us the opportunity to support you.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great dual fan!
on October 17, 2025
Posted by: Rex22
Verified Purchase:Yes
I bought this last month and glad I did. It's been great and the quality is great!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
A win-win-win for fans!
on October 8, 2025
Posted by: hutches
Gender:Female
Verified Purchase:Yes
This is the BEST fan I have ever owned. In fact, I liked it so much I bought a second one for the husband's office area. The noise level is very low, and the adjustable coverage area is perfect for getting the air to blow exactly where you would like it. I love the app and the information that it provides. I like that there is a timer so you can set it and forget it. I also like that I was able to connect fan to Siri so I can use voice commands to operate it. This fan is a win win win!
I would recommend this to a friend!
Written by a customer while visiting Dyson
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