Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
64
4 Stars
6
3 Stars
9
2 Stars
5
1 Star
1
82%of customers recommend this product.
(
58 out of
71)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Cool PC1 - Exclusive - White/Silver
Posted by: power
Gender:Male
Verified Purchase:Yes
you need to add automatic return to operation after power outage
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Slack
Gender:Male
Verified Purchase:Yes
This is my second Dyson, originally I purchased the heat/cool unit for the living room, this time I bought the cool for the bedroom. I absolutely love the filtration, air movement and overall design. I would highly recommend these products without any exceptions!! The app makes it even better experience, exceptional overall!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 21, 2026
Thank you for being a loyal Dyson customer! We are delighted to hear you love the filtration, design, and app integration on your new bedroom cooling unit. Your recommendation means the world to us, and we are glad to keep your living spaces comfortable.
Written by a customer while visiting Dyson
Posted by: Angela
Gender:Female
Verified Purchase:Yes
Was looking for a fan. Decided to buy the combination air purifier/cooling fan.
I guess the air in my home is pretty good already, so i may not have needed that feature. The cooling from the fan is okay but not as good as i expected, not even on level 10.
I should have done more research.
I would not buy this one if I could go back in time. Mostly because i did not really need the air purifier feature after all.
I guess the air in my home is pretty good already, so i may not have needed that feature. The cooling from the fan is okay but not as good as i expected, not even on level 10.
I should have done more research.
I would not buy this one if I could go back in time. Mostly because i did not really need the air purifier feature after all.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, June 20, 2026
We appreciate you taking the time to share your thoughts. It sounds like a dedicated cooling fan might have suited your needs better than a combination purifier, and we are sorry for any buyer's remorse. Please connect with us through live chat or give our support line a call, so we can check your return or exchange window.
Written by a customer while visiting Dyson
Posted by: KTA2026
Gender:Female
Verified Purchase:Yes
This is not my first. Dyson. I will not buy another. Product was lost in the mail and Dyson would not give me a refund. I had to accept a replacement. It is poorly designed. The LED is placed too low for access. Difficult to read. No directios included. Unable to connect to blue tooth. Very expensive. Fans at 1/3 the price provide more output.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 26, 2026
Thank you for sharing your feedback. We are sorry for the issues that you experienced. Please reach out on live chat or call so that we can assist you. Your satisfaction is important to us, and we remain committed to helping you.
Written by a customer while visiting Dyson
Posted by: xamparo
Gender:Female
Verified Purchase:Yes
Love everything about it my new Dyson Purifier Cool. I appreciate how quiet it is, especially in Night Mode, and the real-time air quality display is both useful and surprisingly satisfying to watch. The design is sleek, modern, and blends perfectly into my home without taking up much space. It’s easy to clean, the filters are simple to replace.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 24, 2026
Thank you so much for sharing your feedback! We're delighted to hear that your Dyson Purifier Cool is fitting seamlessly into your home and making a real difference. It’s great that you’re enjoying its quiet operation, especially in Night Mode, and that the real-time air quality display is both useful and enjoyable for you. We design our products to be simple, sleek, and easy to care for. Thank you for choosing Dyson and taking the time to share your experience!
Written by a customer while visiting Dyson
Posted by: JulesSC521
Gender:Female
Verified Purchase:Yes
This is a really nice fan and purifier. I love that I can control it with my phone. I wish the airflow was stronger but I do like that it oscillates almost 360 degrees
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 7, 2026
Thank you for taking the time to share your experience. We’re glad the phone control and wide oscillation are adding convenience for you, and we appreciate your suggestion about stronger airflow. We’ll be sure to highlight this with our team. If you ever need further assistance, please feel free to reach out via live chat or call support.
Written by a customer while visiting Dyson
Posted by: VVVV
Verified Purchase:Yes
Not as strong of an air flow as I wanted, nor as quiet as I expected.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 6, 2026
Hello there, thank you for sharing your feedback. Sorry for the issues you are experiencing with your Dyson. Please reach out on live chat or call so we can assist you. Your satisfaction is important to us.
Written by a customer while visiting Dyson
Posted by: Pete
Gender:Male
Verified Purchase:Yes
Fantastic appliance !
I have been considering buying this for a long time.
We noticed a difference in air quality immediately.
Very satisfied with this purchase
I have been considering buying this for a long time.
We noticed a difference in air quality immediately.
Very satisfied with this purchase
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 4, 2026
That is wonderful to hear! We are so glad to know you're enjoying your new appliance and noticed an immediate improvement in your air quality. Thank you for your loyalty and for sharing your satisfaction with us!
Written by a customer while visiting Dyson