Customer reviews from Dyson
Dyson - Refurbished Excellent - Cool Purifier PC1 - White
Average customer rating
4.4
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
74
4 Stars
7
3 Stars
13
2 Stars
6
1 Star
3
79%of customers recommend this product.
(
65 out of
82)
Customer Reviews for Dyson - Refurbished Excellent - Cool Purifier PC1 - White
Posted by: Eddie4
from Houston tx
Gender:Male
Verified Purchase:Yes
Excellent product. Remote easy to use. Quality
Filtered airflow feels great.
Filtered airflow feels great.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, August 9, 2026
Thank you so much for sharing your wonderful feedback. We are thrilled to hear that you are loving the excellent quality of your machine, the easy-to-use remote, and that the refreshing, filtered airflow feels great in your home. Your fantastic feedback truly brightens our day.
Written by a customer while visiting Dyson
Posted by: dogdoc
from Charlotte, NC
Gender:Male
Verified Purchase:Yes
I love this product! I run mine on Auto and it is so quiet that you would not even know that it's running. When it detects contaminants ie from cooking, it increases speed and rate of purification. FYI, I have 2 large dogs and 3 cats in the house.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, August 6, 2026
Thank you so much for sharing your wonderful feedback! We are absolutely thrilled to hear how well your Dyson purifier manages pet and cooking contaminants while running quietly on Auto mode. Your valuable input means a lot to us, and please rest assured that we remain fully committed to providing the reliable, high-quality performance you expect from our technology. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: MTG66
from Northern California
Gender:Female
Verified Purchase:Yes
Keeps the air feeling crisp and clean. Moves the air throughout my large room and cools. Not silent but also not noisy to keep me awake. Love that I can operate from my phone.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, August 2, 2026
Thank you for sharing your feedback. We are thrilled to hear that you love the app control and that your machine effectively keeps your large room feeling crisp, cool, and comfortable! We want to ensure your experience is completely flawless, so we invite you to connect with our live chat or voice support team. Your satisfaction is our absolute priority!
Written by a customer while visiting Dyson
Posted by: Steph17
from Hollywood, Florida
Gender:Female
Verified Purchase:Yes
I’m very happy with my purchase! It’s a great product and I’m considering buying a second one for my sons room.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, October 14, 2026
Thank you so much for your kind and positive feedback. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Posted by: Hedgehog1
from Haskell, NJ
Gender:Female
Verified Purchase:Yes
I bought this several weeks ago and it has several great features, It is quiet and really cools the room, The Oscillation is wonderful and the airflow is good. It was easy to use the app and connect it to wifi , it works either way. I am happy knowing that the air is clean in my living room plus it looks like a work of art.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: jbd_virginia
from Fredericksburg, VA
Gender:Male
Verified Purchase:Yes
I was able to purchase this at a deeply discounted price, because BJ's had a sale on it. Otherwise, I would never have purchased it. But even at the reduced price, I just don't see the value. Yes, it's pretty. And it's presumably filtering the air. And it's somewhat quieter than other fans. But the airflow is not as strong as other fans, the controls are fussy (I have to hold down the button to get it to do anything, the remote is finicky about when it wants to work, and the app is not always available - if I don't have my phone nearby). Finally, it seems like if my dogs walk by and bump the fan, it stops oscillating, and sometimes even just turns off with a "fault" message. All in all, it's not something I'd recommend to others, even at the very reduced price.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Trimmer
Verified Purchase:Yes
When I bought this, I was told that would help cool the room it really doesn’t do the job at all. It is quiet and it does cool a little bit but I think my five dollar fan that I got at the garage sale cool better.
Written by a customer while visiting Dyson
Posted by: Zephyr3
from Westfield, IN
Gender:Male
Verified Purchase:Yes
I bought this a month or so ago, and it has been great! I'm finding less dust in the room, and it does a fantastic job moving air around the room. I love how quiet it is and the amount of oscillation options is fantastic!
I would recommend this to a friend!
Written by a customer while visiting Dyson