Customer reviews from Dyson
Dyson - Refurbished Excellent - Cool Purifier PC1 - White
Average customer rating
4.4
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
74
4 Stars
7
3 Stars
13
2 Stars
6
1 Star
3
79%of customers recommend this product.
(
65 out of
82)
Customer Reviews for Dyson - Refurbished Excellent - Cool Purifier PC1 - White
Posted by: Motivationteam
Verified Purchase:Yes
Very nice fit and finish. Excellent app technology; being able to see air quality and manage the device remotely is great. This is a premium product and works exceptionally well. I have an original Gen 1 as well, and it is also very good. I have had the Gen 1 for 3 years, and it has been flawless, so I expect the same from this new one. The airflow is slightly less on the PC1 but still good. I don't know if it is just placebo, but when I sit in front of this during allergy flares, it is magical. Seems to calm my allergies a bit. Overall, this is a beautiful, state-of-the-art machine that is extremely high quality and works exceptionally well.
Written by a customer while visiting Dyson
Posted by: X5150gk
Verified Purchase:Yes
Bought this product around a month ago and i feel i may return it due to it not really keeping my home cool. The air purifier is nice and the 350 degree rotation is nice but at level 10 rotating 350 degrees all day and i walk into a stuffy home at 11pm with one other tower fan and a ceiling fan running.
Response from DysonBy Dyson Customer Care, October 3, 2026
We care about your experience with us. Please reach out to us via live chat or call support so that we can help you with this.
Written by a customer while visiting Dyson
Posted by: Jojo
Verified Purchase:Yes
Best fan I have ever had. Cleans as well as cools the air. Love that the digital display shows improvement in air quality.
Response from DysonBy Dyson Customer Care, October 2, 2026
Thank you for sharing your experience. We are delighted to hear that our purifier fan is the best you have owned and that you enjoy its dual cooling and purifying performance alongside the digital display insights. Thank you for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Mario
Gender:Male
Verified Purchase:Yes
Love the quality, Design and effect this item has on my health specially at night.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, September 29, 2026
We are thrilled to hear that the quality, design, and health benefits of your machine are bringing you so much comfort and better sleep at night! 🙂
Written by a customer while visiting Dyson
Posted by: Purifier
Gender:Female
Verified Purchase:Yes
An awesome air purifier!! Love that I can operate with the AP on my phone. Also, completely quiet while in use. Can actually breathe easier!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, September 24, 2026
Thank you so much for your kind and positive feedback. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Posted by: DP04
Verified Purchase:Yes
Great fan, smooth even airflow. The filtration is also excellent. I have no complaints, really glad I bought this air purifier
Response from DysonBy Dyson Customer Care, September 15, 2026
We are thrilled that your new air purifier is delivering the smooth airflow and excellent filtration you expected, and our goal is to ensure you enjoy a high-performance experience for years to come.
Written by a customer while visiting Dyson
Posted by: melissag
Gender:Female
Verified Purchase:Yes
great really quite and helps flow the air better in the bedroom
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, September 11, 2026
Thank you for sharing your experience with us. We are glad to hear that our machine is helping you breathe easier and sleep soundly with its quiet airflow. It is wonderful to have you in the Dyson family!
Written by a customer while visiting Dyson
Posted by: weak fan
Gender:Male
Verified Purchase:Yes
Im very disappointed that the power of the fan has decreased since my previous model. my prior TP07 worked a lot better.. also they removed the intenral temperature thermometer on the latest model.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Care, October 14, 2026
We want to look into this and turn your experience around with your machine. Please reach out to us via live chat http://ms.spr.ly/6429asLef or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST.
Written by a customer while visiting Dyson