Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: VictorH
Gender:Male
Verified Purchase:Yes
This is the 2nd one I bought in 15 years. It works great and very reliable. I decided to upgrade from a 12 cup to a 14 cup
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Cheaply made junk
on November 27, 2025
Posted by: Paul1979
In one year we went through 3 of these pieces of junk. First one lasted only 3 weeks before some relay inside quit and it started clicking and flashing on-and-off every few seconds, exchanged it for another at the store. The next one lasted almost six months before a similar failure, exchanged it again for a 3rd. This one just quit after 4 months. These were all used in a clean dry kitchen with modern wiring, never submerged or treated in anyway that should lead to failure. In additional to being a poorly made waste of money the blue display is stupidly bright, it illuminates the whole kitchen at night which is fine if you like that sort of thing but I didn't.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the repeated issues you’ve experienced and the frustration it caused. This is not the experience we want for our customers, and our team is available to assist with troubleshooting or replacement options. Please contact Cuisinart Customer Service at 1-800-726-0190 and reference ticket 8900441557 so we can work with you to resolve this.
Written by a customer while visiting cuisinart.com
Posted by: Jimmy Mc
Gender:Male
Verified Purchase:Yes
I'm just a regular coffee drinker that likes a good, strong, fresh cup in the morning and this machine provides exactly what I want. The only problem I foresee is that the snaps on to the handle, putting stress on the snap tabs. I live in the desert and just know those are going break off some day, requiring the purchase of a new lid. I failed to investigate how the lid operated before purchasing. My mistake.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JoelR
Gender:Male
Verified Purchase:Yes
Works beautifully. Replaces a similar model we had for probably a decade!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: P. Murphy
Gender:Female
Verified Purchase:Yes
Cuisinart is a great brand! Our old coffee maker was wearing out, so we searched all brands and this one came up as the most user-friendly and efficient. We have not been disappointed. Great coffee, programmable for early morning cups, easy operation.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: lulu1
Gender:Female
Verified Purchase:Yes
This is a very nice coffee maker. It is very attractive and very easy to use. Does not drip when you pour coffee like other coffee makers. That is why I replaced my old one with this one. I would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SBayer
Gender:Female
Verified Purchase:Yes
I had very high hopes for this coffee maker. I loved the features— 1-4 cups, bold setting etc. Unfortunately, the coffee grounds basket does not drain all the coffee. There is space between the basket valve and carafe so the coffee does not drain into the pot. I have washed the basket and the coffee maker to no avail. If we cock the carafe off of the heating plate it will drain, but then the coffee does not stay hot. I am returning the coffee pot to where I bought it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the issues you experienced with your coffee maker. To help ensure proper drainage, please make sure only one filter is used and that the carafe and basket are properly seated and aligned; if the problem persists, contact Cuisinart Customer Service at 1-800-726-0190 and reference ticket 8900441553 for assistance or to explore replacement options. We appreciate your feedback and are committed to ensuring a satisfying experience with our products.
Written by a customer while visiting cuisinart.com
Posted by: RDCme
Gender:Male
Verified Purchase:Yes
Coffee maker works well. Display is a little too bright and carafe temp too hot even on low.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com