Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,362 Reviews)
Rating breakdown 5,362 reviews
5 Stars
3,940
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Markie-Mark
from Erie,Pa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought 2 different coffee makers some years ago on sale at a very great price, the first 1 recent died and we started using the 2nd one we purchase with first one, which was already out of warranty. This one had better features than the previous one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jodie S.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this coffee maker about a month ago. I really love how it works and it looks beautiful on my counter. I personally think it looks "high end"! The 14 cup carafe is perfect for two people who LOVE to drink coffee. It's easy to clean, too (don't forget to change the filter every 2 months). I suggest to slooowly pour the water in the coffee maker as the opening in small and towards the back of the filter area. Great coffee maker overall!
Written by a customer while visiting cuisinart.com
Posted by: LB48
from Chico, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent coffemaker and I especiallly like that it is 14 cups. The "Bold" button allows me to use less coffee and get th same quality. The only thing I would change is the snap-off lid, I would prefer one that flips up. Overall a great coffeemaker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Florence, SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I can't seem to get more than about 2 years of use out of the coffee maker before it dies on me.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, September 10, 2026
We're sorry to hear your 14 Cup Programmable Coffeemaker has not provided the longevity you expected. To help extend performance, we recommend regularly descaling the coffeemaker according to the care instructions, using fresh water, and ensuring the unit is connected to a dedicated outlet, as mineral buildup and power fluctuations can affect operation over time. If your current coffeemaker has stopped working, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901114155 so we can learn more about the issue and assist you further. Thank you for taking the time to share your feedback; your comments are important to us and will be shared with our team as we continue working to improve our products.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Monroe Louisiana
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product and even better warranty, mine started leaking water over night so I called the warranty department the lady was great I told her I couldn't find receipt she ask for serial number and said no problem your coffee maker is covered, she told me to cut the power cord and send her a picture of the maker showing it cut while still on the phone she got it and my claim was done week later I received a new maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: dhaavers
Verified Purchase:Yes
[This review was collected as part of a promotion.] Highly recommended, works good., delicious coffee!
Written by a customer while visiting cuisinart.com
Customer Rating
5
on September 2, 2026
Posted by: Jean26
[This review was collected as part of a promotion.] Love this coffee maker .Its so nice with programmable feature. Just need to buy the correct charcoal filter
Written by a customer while visiting cuisinart.com
Posted by: Aminal
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought to replace my old Cuisinart coffemaker. Works as good as the old one.it is nice to know that some things don't change for the worse.
Written by a customer while visiting cuisinart.com