Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: doorcounty
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The coffee maker works great. The heating plate gets scratched every time I take the carafe out. The warranty dept says that’s “normal wear”.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, November 4, 2026
We're sorry to hear about your experience with your coffeemaker. To help minimize scratching, make sure the carafe is lifted straight up and positioned carefully on the warming plate, and periodically clean both the carafe bottom and heating plate to remove any residue that could contribute to surface marks. However, we understand your disappointment that the heating plate has shown wear so quickly and that the condition was not what you expected. If you'd like to discuss your concerns further, please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for sharing your feedback; your comments are valuable and will be shared with our team as we continue to identify opportunities for improvement.
Written by a customer while visiting cuisinart.com
Posted by: Sundance13
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second Cuisinart Coffee Maker. I enjoyed the first so much, that I purchased another.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Shoreview
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is about the 3rd or 4th time I have bought this same coffeemaker over the years. They last a long time, brew great tasting coffee every time. Why would I switch? I love my Cuisinart 14 Cup programmable Coffeemaker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
on November 1, 2026
Posted by: Anonymous
Gender:Female
Thought our electric recept was bad, so we moved coffee maker to other side of counter. Turns out it is the coffee maker. Can’t keep it plugged in (which is a problem because of the clock) we have to unplug each time or unplug, plug in to make coffee.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 4, 2026
We're sorry to hear about your experience with your coffeemaker. If the unit only works after being unplugged and plugged back in, try resetting it by unplugging it for several minutes, ensuring the water reservoir and carafe are properly seated, and plugging it directly into a wall outlet rather than a power strip or GFCI-protected outlet. You may also want to check that the clock and programming settings have not been interrupted by a power fluctuation. We understand how frustrating it is to lose the convenience of a programmable coffeemaker when it must be reset before each use. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can assist further. Thank you for sharing your experience; your feedback is valuable and will be shared with our team as we continue to identify opportunities for improvement.
Written by a customer while visiting cuisinart.com
Customer Rating
5
on October 29, 2026
Posted by: Florence Paulson
Gender:Female
makes good coffee and is easy to program...I will buy one for my son for Christmas.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second one we have bought. Really like it but it seems a little more noisy than the first one we had. Other than that we like it
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Das6
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use and makes an excellent cup of coffee. Fairly small foot print for a larger carafe, saves a lot of space over my previous coffee pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Corbin1234567890
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We make about 12 cups every morning and we finish it all.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com