Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Honeybadger USA
Gender:Male
Verified Purchase:Yes
We have had the previous model of the Cuisinart and it was wonderful. This new one is as good if not better very reliable, good tasting coffee, variable decanter temperature settings.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Bad hotplate
on November 22, 2025
Posted by: Joseph A Paolozzi
This is my 3rd coffee pot (this model), I have had this pot for approx 4 years and the same problem THE HOT PLATE KEEPS RUSTING OUT. I would like to get another one same model because other than the defective hot plate it is a great coffee pot. Maybe Cuisinart can send me a coupon or a discount code or I will shop around for a different brand
Response from cuisinart.comBy Cuisinart, November 24, 2025
Thank you for sharing your experience, and we’re glad to hear you enjoy the performance of your coffee pot. For continued enjoyment, our team can provide guidance on proper care and maintenance of the hot plate to help maintain its appearance. Please contact Customer Service at 1‑800‑726‑0190 and reference Ticket #8900435217 for assistance.
Written by a customer while visiting cuisinart.com
Posted by: Kris2 M
Gender:Female
Verified Purchase:Yes
Coffee maker has nice options for brew strength, timed brew, and brew size. Glass carafe is easy to clean. The only design option I am not fond of is that lid snaps on and off instead of having hinges for closure, but it is functional.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Good Reliable Coffeemaker with Large Carafe
on November 21, 2025
Posted by: Anonymous
Verified Purchase:Yes
We found this coffeemaker very easy to program so hot brewed coffee is ready for us in the morning. Lover the larger carafe and reliability of this product. Hightly recommend.
Written by a customer while visiting cuisinart.com
Posted by: Cajun Bluebird
Verified Purchase:Yes
Makes great coffee! I enjoy the program feature so I can have coffee ready when I wake up!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Wilpams333
Gender:Female
Verified Purchase:Yes
I love my previous model. This one seems more noisy and more condensation left after brewing. The coffee temperature doesn’t seem quite as hot which is a little disappointing. I’m hoping this model will last as long as my previous one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Awful lid to pot
on November 20, 2025
Posted by: Anonymous
Terrible lid to the carafe. Cheap and hard to open.
Response from cuisinart.comBy Cuisinart, November 21, 2025
Hi, we’re sorry to hear about your experience with your Cuisinart® DCC-3200NAS carafe lid. We appreciate your feedback and will share it with our team as we continually work to improve our products. Thank you for bringing this to our attention.
Written by a customer while visiting cuisinart.com
Posted by: Lacar
Gender:Female
Verified Purchase:Yes
I have used a Keurig for the past 20 years. I stayed at an Airbnb in October and they had a Cuisinart coffee pot. It made me realize in order to get a GOOD cup of coffee, the pot was the key. No watery tasting coffee. I'm very happy with my purchase and the programmable feature is great.. Can't beat waking up to the smell of fresh brewed coffee. I'd highly recommend the Cuisinart coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com