Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: SBayer
Gender:Female
Verified Purchase:Yes
I had very high hopes for this coffee maker. I loved the features— 1-4 cups, bold setting etc. Unfortunately, the coffee grounds basket does not drain all the coffee. There is space between the basket valve and carafe so the coffee does not drain into the pot. I have washed the basket and the coffee maker to no avail. If we cock the carafe off of the heating plate it will drain, but then the coffee does not stay hot. I am returning the coffee pot to where I bought it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the issues you experienced with your coffee maker. To help ensure proper drainage, please make sure only one filter is used and that the carafe and basket are properly seated and aligned; if the problem persists, contact Cuisinart Customer Service at 1-800-726-0190 and reference ticket 8900441553 for assistance or to explore replacement options. We appreciate your feedback and are committed to ensuring a satisfying experience with our products.
Written by a customer while visiting cuisinart.com
Posted by: RDCme
Gender:Male
Verified Purchase:Yes
Coffee maker works well. Display is a little too bright and carafe temp too hot even on low.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
My second coffee maker, same size. This machine makes the finest boldest coffee on the market! I love my machine!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
The 14-cup programmable Cuisinart Coffee Maker is incredible!!! This is probably my third of this particular coffee maker and that has nothing to do with the quality. I use mine daily and the ones I have owned in the past have just finally “aged out”. What do I love about it? I can adjust the temperature (love my coffee very hot), I can set it to stay on for four hours, and the coffee is delicious!!! And, of course, I appreciate setting it to brew right before I awake in the mornings. I have recommended this particular coffee maker to many friends and all have been pleased with their purchase. I can’t recommend it more highly!!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: J Pilrain
Verified Purchase:Yes
New coffee maker has been designed with simple buttons that start or stop brewing precisely. Coffee is ready in a few minutes and delicious. It stays hot but does not overcook. The new sleek material of the coffee maker sets it apart from the previous models. It’s beautiful and easy to clean!
Written by a customer while visiting cuisinart.com
Posted by: Deni26
Gender:Female
Verified Purchase:Yes
Very easy to set up, fast coffee maker. Only complaint is the pot lid, has to come all the way off to fill. But still worth the purchase
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Early Morning Guy
Gender:Male
Verified Purchase:Yes
This coffee maker keeps the coffee nice and hot and the bold button enhances the nice flavor of coffee
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
The best and the last coffee maker you will ever g
on November 23, 2025
Posted by: Coffee Ron
Gender:Male
This is without doubt the best coffee maker on the market. If your coffee is important to you and you measure out your water and coffee for perfectly consistent coffee, then this is the last coffee maker you will buy. I get the same exact, perfect cup of coffee every time. Ron
Written by a customer while visiting cuisinart.com