Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Patrick OH
Gender:Male
Verified Purchase:Yes
I just purchased my 3rd Cuisinart Coffeemaker. I bought my first one 25 years ago. It lasted 15+ years with daily use! Very reliable!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ida R
Gender:Female
Verified Purchase:Yes
My second Cuisinart coffee maker and I love it. It's easy to program, makes great coffee and I would recommend it to anyone who enjoys a good cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Buddy Denny
Gender:Male
Verified Purchase:Yes
My wife and I have only used the Quisinart coffee makers for many years. They are super reliable and make a superb pot of coffee. You can find cheaper machines, but you will not find a better brewer that you will have for years to come and deliver a great pot each time you use it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Coffee is weak and barely warm.
on December 4, 2025
Posted by: Anonymous
This coffee maker has two big problems: The coffee that it brews is very weak (I have it set on Bold and am using my usual coffee:water ratio), and secondly the coffee is not hot, even immediately after brewing. Could this be a lemon? Should I return it to the seller or will Cuisinart replace it directly?
Response from cuisinart.comBy Cuisinart, December 9, 2025
Thank you for your feedback, and we’re sorry for the trouble you’ve experienced. Many of our products are covered by a 3-year warranty, so please contact our Customer Service team at 1-800-726-0190 so we can assist you further. We appreciate you bringing this to our attention.
Written by a customer while visiting cuisinart.com
Posted by: David in Delaware
Verified Purchase:Yes
The coffee maker is fine, but the lid (water dispensing lid) does not open far enough to pour all the water in the pot into the water reservoir. I either have to leave 2 or 3 tablespoons of water in the pot or raise it up above the lid to have room to pour out the last of the water. I did not have this problem with my 12-cup Cuisinart, which I replaced with this 14 -cup machine.
Response from cuisinart.comBy Cuisinart, December 5, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want you to know that we genuinely value your review. Your input is incredibly important to us, and we take all customer feedback seriously as we work to improve our products and overall experience. Please know that your comments will be shared with our team and used to help guide future product development. We appreciate you giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com
Posted by: Java hound
Gender:Female
Verified Purchase:Yes
Great coffeemaker. I love that it has the charcoal filter to improve the flavor of the coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Blue light disaster
on December 4, 2025
Posted by: Kall
Gender:Male
Makes good coffee however the blue light is a disaster. Blue lights are horrible for dark rooms, blinding as many know any color is better than blue, i will return this for that reason.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear about your experience and truly appreciate you sharing your feedback. Your satisfaction is very important to us, and we take all customer input seriously as we work to improve our products and services. Thank you for giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com
Posted by: SkyCaptain
Gender:Male
Verified Purchase:Yes
Makes excellent coffee, noticeably better than our old Mr. Coffee. However, it was supposed to beep when done, but it doesn't work. Also, it has a charcoal filter for the water that doesn't stay in place unless you hold it down with one finger while slamming the lid to prevent it from floating up. Maybe Cuisinart would warranty it but those deals are always a lot of hassle so I haven't tried.
Response from cuisinart.comBy Cuisinart, December 2, 2025
We’re glad you’re enjoying the coffee quality, and we’re sorry for the issues with the beep and charcoal filter. These features should work properly, and our warranty can help address them without hassle. Please contact our team at 1-800-726-0190 with ticket 8900443800 so we can assist you directly.
Written by a customer while visiting cuisinart.com