Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Tros1
Gender:Male
Verified Purchase:Yes
Very easy to operate, very easy to clean. Programs are straight forward and easy to set.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Carl Fisher
Gender:Male
Verified Purchase:Yes
Ours started acting up after a year and some months- quitting mid-brew, lights going dim then bright then off. Sometimes restarting the brew worked, sometimes not. Fortunately the machines have a 3 year warranty that wasn't too hard to make a claim on. (but save the purchase date and location!) However, the warranty on the new machine was only 3 years MINUS the time the old machine lasted. Not very reassuring.
Day-to day the most annoying thing is the carafe. It has a thick lip that prevents pouring the last bit of coffee. When you wash it, water seeps up under the inner and outer rim, so when you set it to dry, whether you leave it rightside up or upside down, some coffee or water or both will drip down the sides.
After we run out of warranty replacements we'll be getting something else.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 23, 2025
Thank you for sharing your detailed experience. We understand the frustration with inconsistent performance and the carafe issues you described. We do review feedback like yours carefully, as it helps us improve future models and designs. We appreciate you taking the time to share your observations and hope your future coffee experiences are smooth and enjoyable.
Written by a customer while visiting cuisinart.com
Posted by: Motee
Gender:Male
Verified Purchase:Yes
We had a bottom line coffee maker we got for cheap. After some use and bitter tasting coffee, I decided look up some better brands and mostly all reviews pointed to the Cuisinart DCC-3200 14 cup coffee maker. I ordered one and brewed a pot to do some taste testing. I could tell it right away it brought out the flavor of the coffee and the charcoal filter gave it a great taste. I am so glad that I bought this and love the easy operation. If your looking for a great coffee maker to replace your old bottom line one. This is it, you will not be disappointed. I'll make a cup for you!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Caroline Mmc
Gender:Female
Verified Purchase:Yes
I love the coffee maker. Easy to set up. Easy to program. What I don't like is the lid on the glass carafe..The lid can be difficulty to remove and replace.
I do love the coffee maker. I do hope they can come up with a better design for the lid...
I do love the coffee maker. I do hope they can come up with a better design for the lid...
Cheers to the coffee lovers.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Cuisinart 14 Cup with Three Warming Plate Settings
on December 16, 2025
Posted by: DanTXCoffee
Gender:Male
Verified Purchase:Yes
We have had the same model for a number of years. It is reliable and makes a good coffee in a reasonable amount of time. It was time to replace our seven year old machine. The current model has one improvement that we really like. The warming plate has three temperature settings.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: LucyBelle
Gender:Male
Verified Purchase:Yes
We've had this coffee maker for less than a month, so it's hard to make a full evaluation. One useful feature is having the water gauge on the right side of the unit — easy to see since the unit is left of the kitchen sink.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Suzanne L
Gender:Female
Verified Purchase:Yes
Familiar with but my first purchase Cuisinart for my home. Love the look & the extra featuresto make coffee taste great especially the paperless filter! Best upgrade ever!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: long island coffee guy
Gender:Male
Verified Purchase:Yes
5 star all the way makes great coffee and is easy to clean. This is my 2nd cuisinart coffee maker. The 1st one lasted 28 years
Written by a customer while visiting cuisinart.com