Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
1
Not reliable product
on August 19, 2026
Posted by: Eee c
Gender:Female
Clock is no longer working. Set to correct time and time jumps 3 hours overnight so can’t use the programmable feature
Response from cuisinart.comBy Cuisinart, August 19, 2026
We're sorry to hear about the issue with your 14 Cup Programmable Coffeemaker. If the clock is gaining several hours overnight, try unplugging the unit for a few minutes, resetting the clock, and ensuring it is connected directly to a wall outlet rather than a power strip, as power fluctuations can sometimes affect electronic controls. If the issue persists, we'd be happy to review troubleshooting options and options. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901080640. Thank you for sharing your feedback; your comments are valuable to us and help us continue improving our products and consumer experience.
Written by a customer while visiting cuisinart.com
Posted by: Ables
from Charleston, WV
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] One of the best coffee makers on the market. I purchased it at a greatly discounted price. Thanks Cuisinart for making great products.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
The best I've ever had for making my coffee
on August 6, 2026
Posted by: Tido
Great coffeemaker, especially using the automatic start timer to have the coffee ready when we get up in the morning. Easy to use, and always works perfectly - NEVER any problems! Definitely well made.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Reliable!
on August 3, 2026
Posted by: Anonymous
Gender:Female
[This review was collected as part of a promotion.] Have used this model for the last 25+ years! Purchasing replacement today after 8 years!
Written by a customer while visiting cuisinart.com
Posted by: esquire1
Gender:Female
Verified Purchase:Yes
We have had other coffeemakers in the past, but we have found that Cusinart coffee makers are the most reliable. We have a 12 cup Cuisinart coffee maker that still works but we saw the 14 cup coffee maker and decided to purchase it for when we have company. Love Cuisinart coffee makers!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great coffee
on July 27, 2026
Posted by: VAF1
Gender:Female
[This review was collected as part of a promotion.] I bought this coffeemaker for home and now buying one for the office. Love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jackpot
Verified Purchase:Yes
Rate four due to the cheap snap on and off carafe lid and the fact that the pot cannot be under a cabinet. It uses more ground coffee for the same amount of cups as our old put. It looks good and the coffee is good. I do like the three temp levels too.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Didn't last long
on July 22, 2026
Posted by: lgps
Gender:Female
[This review was collected as part of a promotion.] I have enjoyed this coffee maker for a few+ years, but in the past 2 years, the plastic basket does not seem to be working properly. As someone else reported/reviewed a few days ago, during brewing, the basket fills with water faster than it is emptying down into the carafe. Therefore the water and grinds spill over the top of the filter basket into coffee pot. If I make less coffee, like 8 cups instead of 12-14 cups, it does not spill over top of filter in basket, but still filters through slowly. Is this a problem with the cuisinart basket spring on the bottom? Should i try a new basket or just get a new coffee maker?
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, July 22, 2026
We're sorry to hear about the issues you have experienced with your coffee maker after years of use. If brewing is slowing and the filter basket is overflowing, we recommend thoroughly cleaning the basket assembly and checking that the spring mechanism on the bottom of the basket move freely and are not obstructed by coffee oils or debris. While our products carry a generous limited 3-year warranty, your unit may no longer be covered; however, we encourage you to contact our Consumer Assistance Center at 1-800-726-0190 so we can check warranty eligibility, assist with troubleshooting, and help identify available replacement parts if needed. Thank you for sharing your feedback—your comments are valuable to us and help us continue improving our products and consumer experience.
Written by a customer while visiting cuisinart.com