Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,313 Reviews)
Rating breakdown 5,313 reviews
5 Stars
3,902
4 Stars
889
3 Stars
276
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,964 out of
4,302)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Papadiddy
Verified Purchase:Yes
This coffee maker makes good coffee. I do have a problem occasionally. About once a week I wake up in the morning to a coffee maker with no power. I unplugged it and plug it back in and it works fine but that prevents me from using the timer reliably.
Response from cuisinart.comBy Cuisinart, May 26, 2026
Thank you for sharing your feedback on the 14 Cup Programmable Coffeemaker—we’re glad to hear you’re enjoying the coffee quality, but we’re sorry about the intermittent power concern. To help improve timer reliability, we recommend checking that the unit is plugged into a stable outlet, avoiding power strips, and ensuring the clock is fully reset after any power interruption. If the issue continues, our team would be happy to look into it further and provide support. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900995917 —thank you again for your feedback, as it helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Alex Michael
Gender:Male
Verified Purchase:Yes
3 weeks ago we purchased the Cuisinart 12 cup coffee maker after owning a Mr. Coffee for 25 years. We were reluctant to purchase a different product, but we are very happy we did. It makes a great cup of coffee, smooth and hot compared to our old coffee maker. You can make a 1-4 cup batch or the whole pot depending on your needs. Just add the amount of water necessary and the ground coffee and press the 1-4 cup button and brew button and within minutes you have a hot and great tasting cup to start your day. We agree with the great reviews this product has.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Shirlee B.
Gender:Female
Verified Purchase:Yes
We’ve been longtime Cuisinart users of a number of different products and this is our 3rd coffee pot! The two previous ones both lasted a very long time. I’m certain this new one will too. Very easy to use (I like the BOLD button). Brews a very nice cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Marie Isabelle
Verified Purchase:Yes
The 14-cup capacity is great for larger families and entertaining. We are appreciating the ability to program the start time. It works well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Leslie DR
Gender:Female
Verified Purchase:Yes
This coffee maker is good. I like that it beeps when coffee is done & when the unit shuts off. I like that you can program it to turn off between 1-4 hours after brew finishes. I like that you can change the heat setting for the carafe. 4 stars is because adding water is a little awkward & the filter & filter holder are a little awkward to remove to fill with coffee & replace. Not a huge problem, just something I have to get used to after using another brand for 30+ years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: GTOKaren
Gender:Female
Verified Purchase:Yes
I really enjoy the Cuisinart coffee maker. I’ve had many different types, and this one is the best. The reason for only 4 stars is that this coffee maker is my 3rd one in 8 years. They are not durable. In fact, we’re in Hawaii now, and I had to call the management company because the exact model I have at home now, would not drip the coffee. I wish they were more reliable.
Written by a customer while visiting cuisinart.com
Posted by: G in AlexVA
Verified Purchase:Yes
Coffee maker is easy to setup and use. I have not used the programming or smaller brew (1-4 cups) features. I did, however, use the BOLD feature. Sadly, after 4 weeks the BOLD button no longer activates. The unit is still making coffee, so I will continue to use it. But it is very disappointing that the one feature I used no longer works after only 4 weeks of daily use.
Response from cuisinart.comBy Cuisinart, May 28, 2026
We’re glad to hear the coffeemaker has been easy to use, but we’re sorry the BOLD feature stopped functioning so soon. We recommend ensuring the unit is fully powered, the control panel is clean and dry, and unplugging the unit for a few minutes to reset it before trying the feature again. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900999639 so we can further assist and review your unit. Thank you for your feedback, as it helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Vocc
Gender:Female
Verified Purchase:Yes
Excellent quality, brews quick. I have Cusinart products and they never disappoint.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com