After a few uses we noticed the burner starting to scratch (we’ve never had a Cuisinart do this). We unplugged the coffee maker and stored it away and brought out our backup (which is also a Cuisinart).
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for taking the time to share your experience. We’re sorry to hear about the scratching you noticed on the burner, especially given your long-standing trust in Cuisinart products. This unit is covered by a manufacturer’s warranty, and if you feel it isn’t performing as designed, we encourage you to contact our Consumer Service team at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com
This is our second Cuisinart coffee maker. The first lasted over 15 years before we started have heat issues. These coffee makers are easy to set up and use. They are easy to clean and only use items are the coffee filters and water filter. All settings are easy to adjust or just plug in and use default settings which is where we keep ours.
This is the only coffee maker that we’ve been using for years. This is our third such purchase. Coffee stays hot for a long period of time and of course the brand is very reliable. Always happy with this coffeemaker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
This coffee maker makes a good cup of coffee. The auto brew settting is easy to use and it allows me to wake up to a fresh brewed pot of coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com