Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6 out of 5
4.6
(5,393 Reviews)
Open Ratings Snapshot
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product. 
(
4,012 out of 4,358
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
5 out of 5
5
De;icious Brew
on January 29, 2026
Posted by: RoseMary Downey
Gender:Female
We bought over a month ago and are VERY pleased. It is easy to use, brews a delicious cup of coffee and stays HOT. not lukewarm for over 2 hours.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Fabulous Coffee Maker
on January 29, 2026
Posted by: Linda Vicki
Gender:Female
Verified Purchase:Yes
Very convenient and smart functionality. Easy to use. Makes excellent coffee. The added feature, like the ability to modulate the warming tray temperature, pre-schedule coffee making ahead of time, and a Bold setting make it an excellent choice!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
It's all about the coffee
on January 29, 2026
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
OK, here we go! The coffee maker provides a great cup of coffee so why my three stars? I'll explain, the design is old school, a tiny clock that you can hardly read and a carafe that has a snap on lid. Why not a hinged lid? But it does pour perfectly with no spillage. As far as quality, it's average for todays coffee makers. The best part is the coffee tastes great and at the right temperature!
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 29, 2026
Thank you for taking the time to share your thoughtful feedback. We’re glad to hear you’re enjoying the taste and temperature of the coffee, as delivering a great cup is always our top priority. Your comments on the design and features are appreciated and will be shared with our product team for consideration. If you ever need assistance or have questions, our Consumer Assistance team is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Durable
on January 29, 2026
Posted by: Jon E T
Gender:Male
Verified Purchase:Yes
Our last coffee maker lasted ten years. Hopefully this one will too. Like how it will slow down the flow of water to make the coffee stronger
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Wonderful product!
on January 28, 2026
Posted by: Ganto86
Absolutely love this coffee maker. The timer option is super convenient and if used with the right grind, the coffee is fantastic!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Coffee
on January 28, 2026
Posted by: Xmas
Verified Purchase:Yes
I really like the way the coffee taste and instructions are easy to understand
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Excellent Coffee Maker
on January 28, 2026
Posted by: Karenann8
Gender:Female
Verified Purchase:Yes
Amazing Coffee maker. I have had Cuisinart coffee makers for many years now. I usually replace them when I accidentally break my coffee carafe. I recently broke my last carafe (accidentally dropped it on the floor after using it for about 5 years.) I purchased this model as a replacement. This coffee maker is making the most delicious coffee! My coffee is smooth and not bitter, easy to drink. The coffee maker makes coffee quickly and I absolutely love the BOLD button, which makes a little bit of a stronger coffee brew. The coffee maker has an auto-turn off that will shut off the machine after a certain amount of time. This is a great feature because if you leave the house, you know for sure your coffee maker is off, even if you forget to turn it off. The heating pad keeps the coffee piping hot for as long as the coffee maker is on. The buttons are easy to use, not confusing, even setting the time is easy. The look of the maker is sleek and doesn't take up much counter space. I love that Cuisinart makes high quality, long lasting products. I am very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Best coffeemaker we’ve had — and we’ve had LOTS.
on January 27, 2026
Posted by: NeverEnoughGoodCoffee
Gender:Female
Verified Purchase:Yes
This is truly a GREAT coffee maker. Programmable buttons are clear and easy to use, it is beautiful and QUIET as it brews excellent cups of coffee. The carafe is non-drip. Also, it brews quickly and consistently.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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