Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,362 Reviews)
Rating breakdown 5,362 reviews
5 Stars
3,940
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: TolDaveL
Gender:Male
Verified Purchase:Yes
Coffee maker makes very good coffee but there are several problems with it. For one thing it leaks when you pour the water in the receptacle at the top and so you end up with less coffee than you expected. Ironically, the reason I got rid of my old Cuisinart was because it was leaking badly. Secondly, the lid to the carafe is almost impossible to get off. The old Cuisinart coffee maker I just got rid of had an indentation in part of the handle toward the end that allowed you to easily lift it off the carafe. There are few other oddities about this device but those are the two most troublesome.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 13, 2026
We're glad to hear that you're enjoying the quality of the coffee, but we're sorry to learn about the issues you've experienced with the coffee maker. If water is leaking when filling the reservoir, we recommend pouring slowly and confirming the reservoir lid and surrounding components are properly seated, as excess water around the fill area can sometimes affect the final brew volume. For the carafe lid, ensuring it is aligned correctly before removal may help, though we understand your preference for the easier lid design found on your previous model. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901044132 if you would like additional assistance. Thank you for sharing your detailed feedback—your observations help us evaluate product design and functionality and contribute to future product improvements.
Written by a customer while visiting cuisinart.com
Posted by: Wakeme
Gender:Male
Verified Purchase:Yes
Clear buttons and easy to use. I only wish that when I turned on the delayed brew the time would stay displayed for 3-5 seconds so I can see what time it is set for. Quit trusting of me to rely on what I last set it for when I cannot read the time. I am usually right, but just saying. . . visual confirmation is good.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Geoffrey Georgopoulos
Gender:Male
Verified Purchase:Yes
What a nice coffee maker because I did'nt know what I was missing in the recent past while using a Mr Coffee coffee maker for years.The coffee from our new Cuisinart programmable Coffee Maker tastes so much better.As expensive as coffee is these days it save to use the programmable four cup amount as there is not as much waste of coffee.5 stars!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: lingal78
Gender:Female
Verified Purchase:Yes
Top of the line. Great quality.
Easy to operate. Great warranty plan.
Easy to operate. Great warranty plan.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
This is my wife and mine 2nd 14 cup maker! Last December I purchased the 12 cup maker At Walmart, but I didn’t read i assumed is programmable auto turnoff up to four hours. I’m keeping that one for a spare.
Written by a customer while visiting cuisinart.com
Posted by: prpathaven
Gender:Male
Verified Purchase:Yes
Makes great coffee. Rated excellent by two top tier reviewers!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I love my new coffeemaker. Cuisinart makes a great coffee machine. The fact it makes up to 14 cups of coffee is amazing! The coffee is so much better. Love the water filter.. makes the flavor better. Easy cleaning. You can have it shut off for 1 hour up to 4 or more. So you don’t have to worry about leaving your coffee maker on when you leave the house. Its quality is superb! Not cheaply made. Love this coffeemaker.. it’s a winner♥️
Written by a customer while visiting cuisinart.com
Posted by: RSavelle
Gender:Male
Verified Purchase:Yes
Prepares bold, flavorful coffee consistently every time. It's a joy and very easy to clean so that each cup tastes great each time. The coffee maker is a quality product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com