Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Unimpressed in Idaho
Gender:Female
Verified Purchase:Yes
My new 14 Cup Programable Cuisinart makes loud popping sounds when brewing. Not a pleasant sound to wake up to. The company tells me this is normal for this machine. Not impressed and wishing I had saved money with Mr Coffee or Black and Decker.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 23, 2026
We’re sorry to hear that the popping sounds from your 14-Cup Programmable Cuisinart have been disruptive and understand how that can be frustrating. This sound can occur as water heats and moves through the machine, but we want to ensure your unit is operating properly. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can review your unit and discuss any guidance or solutions. We appreciate your feedback and are committed to helping you get the best brewing experience.
Written by a customer while visiting cuisinart.com
Posted by: Mary East
Gender:Female
Verified Purchase:Yes
I love my new Cuisinart coffee maker! Easy to use right out of the box. Appreciate the filter, easy to set timer and keeps coffee hot!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Retired in Syracuse
Gender:Female
Verified Purchase:Yes
Beautiful and works great! This is our 2nd Cuisinart coffee maker and we wouldn't do any other manufacturer.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Louis A
Gender:Male
Verified Purchase:Yes
Makes great coffee, set the timer and its ready when I get up
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Handyman John
Verified Purchase:Yes
Been a long time user of Cuisinart coffee makers,this is my 3rd coffee maker purchase, love the adjustable features,the value is very good,even bring coffee maker with me on vacation!
Written by a customer while visiting cuisinart.com
Posted by: Jennie J.
Gender:Female
Verified Purchase:Yes
This is my second Cuisinart Coffee maker. I use it every day & have been very happy with it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Bad out of the box
on February 20, 2026
Posted by: THOMAS LEBAR JR
Gender:Male
This would have been my second Cuisinart coffee maker. 1st was 12-cup 3400. Great until water wouldn't heat consistently to 195• + at grounds. It lasted almost 10 years.
Brand new 14-cup Perfect Temp cannot achieve 180• in/at grounds out of the box. Tried 5x even using 100• tap water.
Brand new 14-cup Perfect Temp cannot achieve 180• in/at grounds out of the box. Tried 5x even using 100• tap water.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 20, 2026
We’re sorry to hear your new 14-cup Perfect Temp coffee maker isn’t reaching the expected brewing temperature. To help optimize performance, ensure the water reservoir is fully seated, the brew basket is properly positioned, and avoid overfilling, as these factors can affect heating. If the unit still does not reach the proper temperature, our team can review your coffee maker to confirm it’s functioning correctly. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket number 8900539849 for assistance.
Written by a customer while visiting cuisinart.com
Posted by: Todd Brunjes
Gender:Male
Verified Purchase:Yes
excellent coffee maker . no leaks. works well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com