Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: MauiGuy
Gender:Male
Verified Purchase:Yes
Makes excellent coffee (tastes better than that made with my older Cuisinart), looks attractive and seems well built. But it is difficult to pour water into the coffee maker without spillage (the top lid doesn't open far enough) and the lid to the carafe requires a difficult snap to get into place. Those latter annoyances prevent a 5-star rating.
Written by a customer while visiting cuisinart.com
Posted by: Teesa
Gender:Female
Verified Purchase:Yes
I love my new coffee maker. It’s beautiful and functional. Makes very hot coffee and makes a larger pot. My guests love it too.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Owned same coffee maker for over 2 years. Replaced it With Some problem. Ready tnew one. Ready tone didn't work. Returned it and got a new one. READY TONE DOES NOT WORK!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 17, 2026
We’re sorry to hear about the trouble you’ve experienced with the ready tone feature and appreciate your continued loyalty to our brand. In some cases, the alert can be affected by control settings or may need a quick reset by unplugging the unit for a few minutes before powering it back on. If the ready tone is still not functioning after these steps, our team would be happy to further troubleshoot or review warranty options with you. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900527381 so we can assist you.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
This coffeepot replaced an older 12 cup model that I had for years! It had the same features with a modern look. I like the Cuisinart brand because it makes a perfect cup of coffee every time no matter what medium roast brand I use! I really love Dunkin medium blend in the morning; I make enough for 2 mugs! It is a dependable product which draws me back! Thanks, Cuisinart!
Written by a customer while visiting cuisinart.com
Customer Rating
5
on February 12, 2026
Posted by: Duhh
Love the coffee pot but my old glass pot cuisinart. Doesn’t fit in the new one so you just have to throw it away which is ridiculous and wasteful
Written by a customer while visiting cuisinart.com
Customer Rating
2
Poor warranty service…maybe I did something incorr
on February 11, 2026
Posted by: Eduardo Zebra
Gender:Male
I have had so many Cuisinart products
But on the last one I received, I am having hard time getting it fixed
Ed L
But on the last one I received, I am having hard time getting it fixed
Ed L
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 12, 2026
Hi Ed, thank you for your continued loyalty to Cuisinart— we truly value customers like you who have trusted our products over the years. We’re sorry to hear you’re having difficulty getting your most recent product resolved, as that’s not the experience we want for you. Our team would appreciate the opportunity to review your case and help move things forward under ticket #8900523341. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can provide the support you deserve.
Written by a customer while visiting cuisinart.com
Posted by: Suzanne West
Gender:Female
Verified Purchase:Yes
Great hot coffee. Not too happy with the pour spout on the carafe, the coffee spills on the counter and not completely in the cup. My family and I believe there's a defect in the design of the shape of the spout.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Beth B B
Gender:Female
Verified Purchase:Yes
Whenever I pour from the carafe, it leaks on my counters. When I add the water in the morning, it leaks. Whenever I pour a cup of coffee it leaks. Not sure why.- I've checked and rechecked the lid. Anyone else have this issue?
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, February 10, 2026
We’re sorry to hear about the leaking issues with your carafe. Even when the lid appears properly seated, small misalignments or residual coffee grounds can prevent a full seal, so we recommend cleaning all parts thoroughly and ensuring the lid clicks firmly into place before pouring. If the problem persists, our Consumer Assistance Center can help troubleshoot further or review replacement options. Please contact us at 1-800-726-0190 and reference Ticket #8900521319 so we can assist.
Written by a customer while visiting cuisinart.com