Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Voice of Reason
Verified Purchase:Yes
[This review was collected as part of a promotion.] Several years ago...we defected and went the K-Cup route. Convenient yes. Cost effective...not so much...but convenience won out. Four different versions of a K-Cup machine later...and our most recent purchase was of a version that allowed a single cup brew or an entire pot. A little over one year of use...and it would shut down barely two weeks after a descale process...and that is with using filtered water to begin with. We decided to go back to the "old-fashioned" drip machine...and that's how we came to purchase or Cuisinart...and we haven't regretted it for a moment. LOVE the 3 different heat settings and the ability to program a brew start time. For our use...old-fashioned suits us best and we love our new Cuisinart!
Written by a customer while visiting cuisinart.com
Posted by: Banwag
from Denison, Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second Cuisinart14 cup Programmable coffee maker. Always makes great Coffee.
When I got my first one, I liked it so much I Bought one for my daughter.
When I got my first one, I liked it so much I Bought one for my daughter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cathy26
from Wisconsin
Gender:Female
Verified Purchase:Yes
This was a replacement for one that six years old. It broke the day after we bought it
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 16, 2026
We're sorry to hear your replacement 14 Cup Programmable Coffeemaker stopped working so soon after purchase. We recommend confirming the unit is plugged directly into a working outlet, ensuring the water reservoir and carafe are properly seated, and performing a reset by unplugging the coffeemaker for a few minutes before trying another brew cycle. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901119784 so we can troubleshoot the issue and review available options. Thank you for bringing this to our attention; we appreciate your feedback and will share your comments with our team.
Written by a customer while visiting cuisinart.com
Customer Rating
3
BAD Design on Carafe Spout and Machine Lid
on September 15, 2026
Posted by: ALR401
from Upstate NY
Gender:Male
Verified Purchase:Yes
Very disappointed in my new coffee maker. Coffee overflows the spout every time and spills unless you pour VERY slowly. Water spills when filling the tank, and coffee spills when filling a cup. Bought this several weeks ago to replace a years-old 12 cup Quisinart drip coffee maker. The older machine lid opened more than 90°. The new machine lid only opens straight up which makes it harder to fill water than the old one.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 15, 2026
We're sorry to hear your new coffee maker has not met your expectations. To help reduce spilling, we recommend ensuring the carafe lid is properly secured before pouring and pouring slowly at first to maintain a steady flow; when filling the reservoir, using a pitcher with a narrow spout may also help minimize splashing. We understand your frustration with the lid design and pouring experience compared to your previous Cuisinart coffeemaker, and we appreciate you taking the time to share those observations. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901118639 if you would like additional assistance; thank you for your feedback, which has been documented and shared with our team for review and future product improvements.
Written by a customer while visiting cuisinart.com
Posted by: Slgmthr
from Fairfax, Va
Gender:Male
Verified Purchase:Yes
The coffee maker is easy to use, brews flavourful coffee and easy to keep clean
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DMT/PST
from Murfreesboro, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had our Cuisinart for just about a month and we are very pleased with it. The quality of this product is excellent and sturdy and thus far, it performs exactly as advertised. And the coffee....is so good!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Buffalo huy
Verified Purchase:Yes
[This review was collected as part of a promotion.] A great cup of coffee, ease of use, and quick clean up time routine is awesome.
Written by a customer while visiting cuisinart.com
Posted by: Markie-Mark
from Erie,Pa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought 2 different coffee makers some years ago on sale at a very great price, the first 1 recent died and we started using the 2nd one we purchase with first one, which was already out of warranty. This one had better features than the previous one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com