This was a warranty replacement. The last one started leaking everywhere. Replacement was easy. Called customer service and they gave easy instructions for a complete replacement. Glad they stand behind their warranty. As far as this model, we use this heavily and it works great. Large capacity, makes great coffee.
This is by far my favorite coffee maker I have ever owned. I love the fact that it has a built-in filter for the water container area along with a high quality filter for the coffee so there's no need for paper filters. The coffee container itself is made of a very high quality glass that cleans up more easily. It seems to be stain resistant where as other glass containers have stained more easily and harder to keep clean. I love the bold flavor setting.
Consumer Reports gave this a 90 rating. I give it a 95. Great favorable coffee with great programmable options. The BOLD option makes the coffee taste even better.
This was a replacement for my 12 cup Cuisinart that died. The controls on this model are more user friendly, and it brews hotter coffee than the former model which I really like. Also, the 12 cup carafe fits this model so now I have a spare.