Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6 out of 5
4.6
(5,393 Reviews)
Open Ratings Snapshot
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product. 
(
4,012 out of 4,358
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
5 out of 5
5
Coffe Maker
on March 15, 2026
Posted by: NadiaM
Gender:Female
Verified Purchase:Yes
The Cuisinart coffee maker is fast, reliable, and easy to use. It brews a full pot in 7–10 minutes, keeps the coffee at an ideal temperature without burning it, and its programmable timer works perfectly for automatic brewing. Overall, it’s a consistent and convenient option for everyday coffee.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
3200 14 cup
on March 15, 2026
Posted by: JEFFREY Rbc
Gender:Male
Verified Purchase:Yes
I am very happy with our new coffeemaker. It has made a big difference from the last one we had.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Carafe needs help!
on March 14, 2026
Posted by: Anonymous
Verified Purchase:Yes
Coffee maker I rate 5 stars. The Carafe I rate 1 star The coffee maker is great, but carafe leaks out of the top black rim after a few weeks. I bought the same coffee maker in 2022 and the same thing happened. Leaky Carafe, same place. Great coffee maker.
Response from cuisinart.comBy Cuisinart, March 17, 2026
Thank you for your feedback and for your continued support of Cuisinart. We’re sorry to hear about the recurring issue with the carafe and understand how frustrating that can be. You may want to ensure the lid is securely tightened and properly aligned, as well as check for any buildup or residue around the rim that could affect the seal. If the issue persists, our team can provide additional troubleshooting or replacement options—please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900564598 so we can assist you further.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Mediocre Product
on March 14, 2026
Posted by: Mike W44142
Gender:Male
Verified Purchase:Yes
Difficulty getting water into chamber without making a mess.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 16, 2026
Thank you for sharing your feedback on the Conair 14-Cup Programmable Coffeemaker. We understand that filling the water chamber can be tricky and sometimes messy. For easier use, we recommend using a separate measuring cup to pour water slowly and directly into the reservoir, ensuring the carafe and lid are properly seated. For additional tips or assistance, please contact our Consumer Assistance Center at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Excellent Coffee Maker
on March 14, 2026
Posted by: Craig Cascio
Gender:Male
Verified Purchase:Yes
Excellent coffee maker, easy to use. We use the basket with no need for paper filters. Love the bold brew feature as well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great product ~ makes coffee taste better
on March 14, 2026
Posted by: Shoops
Verified Purchase:Yes
I have bought this product before I really like it.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
BPA Free and Quality reputation, my reason for pur
on March 14, 2026
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
BPA Free and Quality reputation, my reason for purchasing! What I like: Programmable (coffee ready in the morning!). The Cone filter, no more need for purchasing paper filters (reduced waste too), overall looks and build is quality
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great Coffee
on March 13, 2026
Posted by: JoSR
Gender:Male
Verified Purchase:Yes
extreme hard water and lasted 4+ years 3rd time we have purchased this exact model
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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