Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: PapaSnarky
Gender:Male
Verified Purchase:Yes
I like the 14 cup coffee maker very much. It is well built and easy to use. You do have to be careful when pouring water. When filling the maker you need to pay attention since the ports are behind the basket, and when pouring the carafe you need to pour slowly or it will spill around the spout. Very strudy construction and the coffee stays hot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: IrisillaS
Verified Purchase:Yes
I received my new Cuisinart Coffee Maker in a timely manner, did the prep as instructed, filled it with water & plugged it in. When I came back into the kitchen, all the water had drained out of the tank, none went into the carafe. My long history with Cuisinart Coffee Maker's only seem to last less than a year. The burner usually starts getting tarnished and the Coffee brewing keeps getting longer and clogging up, even after very carefully measuring and doing my clean outs. I switched to a KitchenAid and hopefully my dollar goes further & can have an enjoyable cup of coffee now. Cuisinart it's time to step up!
Response from cuisinart.comBy Cuisinart, March 30, 2026
Thank you for sharing your experience, and we’re glad to hear your return process was hassle‑free. We’re sorry to hear about the water flow issue and long‑term performance concerns; issues like this can sometimes be related to reservoir seating, mineral buildup, or internal flow restrictions despite proper cleaning. Thank you for your feedback, as it helps us identify opportunities for improvements in future models.
Written by a customer while visiting cuisinart.com
Posted by: Suzy L
Gender:Female
Verified Purchase:Yes
I love my Cuisinart 14 cup programmable coffee maker. It is so easy to program and use and has so many choices on settings and delivers a perfect cup of coffee. I’ve always had trouble with other coffee makers not keeping the coffee hot enough after brewing and this plate has settings for that. Also the warming plate time is adjustable and that’s very nice. There are no drawbacks to this coffee maker- it’s perfect for me.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: GerryLU81
Verified Purchase:Yes
Love this machine! Immediately noticed an improvement in the coffee! Easy to set up and very flexible. Used a cheaper machine for years and didn't know what I was missing. Great buy!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Never had a coffee maker this good or this reliable. Program it every night and always have delicious coffee right on time the next morning. Beat the crap out of the last one for over 10 years, and just bought another one. We are keeping the last one as a spare.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jim Dool
Gender:Male
Verified Purchase:Yes
The BEST...good product at a good price! We love it...thanks!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: West Coast Coffee Drinker
Gender:Male
Verified Purchase:Yes
It has performed well so far. The only minor issue is that it is easy for coffee to leak out below the lid so be sure you are pouring the coffee into the cup more centered to avoid that leakage.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Brian, Apollo Beach, FL
Gender:Male
Verified Purchase:Yes
My second coffee maker, my first one was over 10 years old, we had cleaned the finish till it got dull, still worked perfect, we just wanted a new shiny unit
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com