Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Ben S.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nobody does it better! Over the years we have had at least four Cuisinart coffee makers similar to this model. We purchased this one for a second apartment we own. It’s full of features including auto on, variable heat plate temperature and heat plate time. Also, replaceable charcoal water filter.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Richboro, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had 3 cuisnart coffee makers in the past 25 years and have been happy with all of them. Great product!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MamaKs50
from Birmingham, AL
Gender:Female
Verified Purchase:Yes
I trust the Cuisinart name. When our (other brand) drip coffee maker died after only three years, I wanted to be sure to purchase a product with a reputable name with a good warranty to back it. This coffee maker was so well-reviewed and comes with a 3-year warranty. The coffee maker at my husband's office is a Cuisinart, and he told me that their machine has worked extremely well for many years. We are not disappointed! This coffee maker makes excellent coffee in a timely manner, and all of the features work just as they should, and all of this for a reasonable price. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Antnan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I always buy your coffeemakers. The 14 cup size is a bonus
Written by a customer while visiting cuisinart.com
Posted by: RayS27
from Philadelphia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Simple and easy to use coffee maker. Only concerns are that the carafe is made of glass and the lid does not have a hinge. It simply snaps on the carafe.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, October 5, 2026
We’re glad you found your Cuisinart coffee maker simple and easy to use, and we appreciate your feedback regarding the glass carafe and snap-on lid design. To help keep the lid secure, make sure it is aligned properly and pressed firmly into place before pouring, and always handle the glass carafe with care to avoid sudden temperature changes or impact. Thank you for sharing both what you enjoy and what could be improved, as your input helps us continue refining the Cuisinart experience.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Disappointed
on September 25, 2026
Posted by: Joan Francis
Gender:Female
The coffee maker was 4 years old and one year out of warranty when it died. When I called I was offered a 20% discount which i could
get anywhere on sale. This was a quality coffee maker, and should have had a much longer life. Very dissatisfied!
get anywhere on sale. This was a quality coffee maker, and should have had a much longer life. Very dissatisfied!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 25, 2026
We’re sorry to hear your Cuisinart coffee maker stopped working after four years, and we understand how frustrating it can be when a product falls outside our generous 3-year limited warranty, one of the best warranty periods in the market. While we’re unable to extend warranty coverage beyond that period, we offer a variety of coffee makers that may better suit your needs, and when you’re ready to redeem the discount offer provided, please contact our Consumer Assistance Center at 1-800-726-0190 so we can assist you with your options. We’re pleased to know you considered this a quality coffee maker during its use and appreciate your candid comments regarding its longevity. Thank you for taking the time to share your experience and feedback with us.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Alexandria,mn
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like that it's a 14 cup coffee maker ,and the pouring spout has improved
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mimi4+1
from Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this coffeemaker! Everything about it is exactly what I wanted in a coffeemaker. The coffee is delicious, the unit is easy to clean, and the design and style is perfect for my space! Cuisinart got this one right!
I’d purchase again for sure!
I’d purchase again for sure!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com