Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I love everything about except for the fact that when pouring the coffee dribbles down the side and spills on the counter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I love it. It took me a few minutes to read the instructions, and review the buttons and their functions. The unit works perfectly. I had to figuer out the ammount of water and coffee I needed to get the results I wanted. After using the unit for a few days I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dr. A. Just
Gender:Male
Verified Purchase:Yes
I bought this to replace my Cuisinart coffee/tea combo machine that gave me many good years of service.
We no longer need the tea function, so this 14 cup machine was the perfect size for our countertop.
One of the features that I truly love about this machine is the "Bold" brewing button. Since I grind and brew organic dark roast coffee, this "Bold" button is perfect for brewing the best dark roast without the bitter taste. Thank you for adding that feature which extracts the best of the coffee bean flavor.
We no longer need the tea function, so this 14 cup machine was the perfect size for our countertop.
One of the features that I truly love about this machine is the "Bold" brewing button. Since I grind and brew organic dark roast coffee, this "Bold" button is perfect for brewing the best dark roast without the bitter taste. Thank you for adding that feature which extracts the best of the coffee bean flavor.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Const. Manager
Gender:Male
Verified Purchase:Yes
Works well. Looks fancy. Bold is a must. Love the auto on and off
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Maura1
Gender:Female
Verified Purchase:Yes
I had an old Cuisinart coffee brewer that finally died after many years. So, I chose a new version. It works great, delivers a full pot quickly and the coffee is delicious.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
What happened to this product?
on March 20, 2026
Posted by: Elise B
Gender:Female
I have been buying this model of Cuisinart coffee maker for at least the past 20 years. I just bought my 4th one and I do not understand what happened to the quality. The plastic is now so cheaply made. It is different than before. Even the coffee scoop is different. The machine is oddly lightweight. The coffee doesn't taste as good. I am very disappointed that I did not seek out another brand before buying. Obviously they are trying to save costs but at the expense of quality
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 23, 2026
“Thank you for sharing your long‑time experience with us—we truly appreciate your loyalty over the past 20 years and are sorry to hear the newest model doesn’t feel as durable or perform the way your previous units did. In some cases, lighter‑weight components or changes in plastic texture can still perform reliably, and our team can help check brew temperature, water flow, and filter placement to ensure the coffee tastes as intended. We’d be happy to walk through additional troubleshooting or explore support options to help restore your brewing experience, so please contact our Consumer Assistance Center at 1‑800‑726‑0190 and reference ticket number TICKET #8900570222. We appreciate your feedback and the opportunity to address your concerns.”
Written by a customer while visiting cuisinart.com
Posted by: Dennis in Naples
Gender:Male
Verified Purchase:Yes
I may be doings something wrong, but when I pour the first few cups of coffee, the pot drips coffee all over the counter.
Otherwise I love everything about it. Holds 12 cups, easy to set start time, and amount of time you can set to keep warm, and the ability to silence the unit were all important to me.
Otherwise I love everything about it. Holds 12 cups, easy to set start time, and amount of time you can set to keep warm, and the ability to silence the unit were all important to me.
You cant go wrong with Cuisinart!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: George A
Gender:Male
Verified Purchase:Yes
Exactly as expected! Great quality and excellent coffee making highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com