Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: morningbuzz
Gender:Female
Verified Purchase:Yes
This coffee maker is easy to use, makes great coffee, and is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Great coffee...but coffee grind chute stinks!
on April 2, 2026
Posted by: DHBCharlotte
Gender:Male
This is an excellent coffee maker in the sense that it makes very good tasting coffee and the filter is excellent; no coffee grinds in the coffee. The problem is the chute keeps getting clogged. It seems like once every week I am having to practically disassemble this unit just to get the coffee grinds unpacked in the chute. This is a HUGE pain - I get coffee all over the place and beans and water in the tank, etc. It is great tasting coffee....but, this is such a problem that I'm going to go with another brand!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 6, 2026
Thank you for sharing your experience with the Cuisinart® 14‑Cup Programmable Coffeemaker, model DCC‑3200BKSNAS, and we’re glad to hear you enjoy the coffee quality and filtration. To help reduce clogging in the chute, we recommend using a slightly coarser grind, avoiding overfilling the filter basket, and regularly cleaning the chute area as outlined in the Use & Care instructions, as buildup can occur over time. Our Consumer Assistance Center would be happy to review this further and offer guidance—please contact 1‑800‑726‑0190 and reference Ticket #8900581598 so we can assist. Thank you for your feedback, as it helps drive improvements in future models.
Written by a customer while visiting cuisinart.com
Posted by: Canoegal
Verified Purchase:Yes
This is our second Cuisinart coffee maker. The first one we bought lasted so long and was so reliable, that we chose Cuisinart again. We love having the 14 cup size and we make coffee every day.
Written by a customer while visiting cuisinart.com
Posted by: nattie23
Gender:Female
Verified Purchase:Yes
This coffee maker has a bright blue light that shows the time. This light is so bright that it is annoying, both day and night . It lights up the whole room it is in and does not dim for evening. Aside from this, the coffee maker has really not changed over the years. If you are a lover of Cuisinart products, this is for you
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 2, 2026
Thank you for taking the time to share your thoughts on this coffee maker. We’re sorry to hear the display light is brighter than expected—some customers find that repositioning the unit, using ambient lighting, or covering the display during nighttime hours can help if a dimming feature is not available on the model. Thank you for your feedback—it helps us continue making improvements for future models.
Written by a customer while visiting cuisinart.com
Posted by: WT Chin
Gender:Male
Verified Purchase:Yes
Makes great coffee, water filter is effective and makes coffee taste great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Terry Z
Gender:Female
Verified Purchase:Yes
This Cuisinart coffee pot was an impulse buy but I’m very happy that I purchased it! There are several nice additional options on this coffee maker that were not on my previous one - including three separate settings for the heat of the pad [note- medium option is more than hot enough for us however if you’re taking a coffee to go you may wish to click it up a notch to high]. There is also a bold coffee option and of course the much required pre-setting for nice hot coffee first thing in the morning! 👍
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Treslittlesis
Verified Purchase:Yes
Needed a new coffee maker, have been buying Cuisinart for years. I really wanted a 12 cup, but the 14 cup is the only one I could find in at local stores. Works great, coffee stays hot, and it has an auto shutoff which we love.
Written by a customer while visiting cuisinart.com
Posted by: TyB.
Gender:Male
Verified Purchase:Yes
We had a 12 cup programmable for over 10 years, so when that one brewed its last cup we knew another Cuisinart was on the list. So far it’s been great! Easy to use, easy interface, and great coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com