Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,364 Reviews)
Rating breakdown 5,364 reviews
5 Stars
3,942
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,993 out of
4,333)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: DEK****
Gender:Male
Verified Purchase:Yes
Excellent coffee maker in every aspect. It could not be any better.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
This coffee pot the clock kept running fast. Had to return it to Kohls Not satisfied way we were treated. wanted more for a replacement, than what we paid for original. Not happy about this whole transaction
Response from cuisinart.comBy Cuisinart, April 9, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Coffee Maker. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Blanks
from Chesterfield Missouri
Gender:Male
Verified Purchase:Yes
This is my second for this coffee maker. My first was 10 years old and the hot plate was starting to rust. The new one is perfect. Simple to use, makes good coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Franklymydears
Verified Purchase:Yes
Our favorite; this is our third. We tried the ten cup thermal and decided old familiar is better.
Written by a customer while visiting cuisinart.com
Posted by: ljen
from Georgia, US
Gender:Female
Verified Purchase:Yes
Great coffee, easy programming, easy clean up; love that it's a 14 Cup carafe.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Joe Chic
from New Jersey
Gender:Male
Verified Purchase:Yes
I’m on my third DCC-3200, 14 cup coffee maker. I purchased one and Cuisinart has replaced that one and two more because after using the units for about two or three weeks, the coffee basket overflows the filter and grinds flow into the carafe and the unit’s water reservoir, requiring a complete clean out and replacing the units water filter. Cuisinart says it’s a design issue with the filter basket holder, however, the last one they sent, repeated the same failure in u fee three weeks. I’ve had a DCC-3200 for about two years which worked flawlessly. We wore the graduations off of the carafe, the paint off the case and heating plate and the writing on the control panel but it still makes a great cup of coffee. I still use it every time the new ones fail. I swapped in the old carafe and filter basket and the same thing happens so I think that regardless of what they say, the issue has to be with the machine and not the basket holder. Looking for a replacement and still using the old one. Will call Cuisinart on Monday for a refund and a return label.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 9, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Coffee Maker. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Tootie53
from Zanesville, ohio
Gender:Female
Verified Purchase:Yes
I have owned several of the coffee makers and love the dependability.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bill in Houston
Verified Purchase:Yes
I like this model and had one for several years before I replaced it with this one, but after only a couple of months the clock is not keeping the correct time which renders the automatic brew feature unusable. As it is plugged in to a GFCI outlet, I believe it is a malfunction in the machine rather than something caused by an electrical event.
Written by a customer while visiting cuisinart.com