Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: BenM
from Kentucky
Gender:Male
Verified Purchase:Yes
The coffee is fine but the clock is faulty. It runs EXTREMELY fast . As in when the unit has been on for 30 minutes, the clock will be two hours which engages the auto off. Not great when part of the reason for buying a coffee maker like this is for the auto brew and auto off features
Response from cuisinart.comBy Cuisinart, May 8, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: RLH85
from Moline IL
Gender:Male
Verified Purchase:Yes
I was so glad to see a 14 cup pot from Cuisinart. We loved our 12 cup pot but we were always making another 4-6 cups and tossing out a couple cups that we didn't drink. It seems like with the 14 cup version, we are usually satisfied with one pot. At the price of coffee this makes sense. The pot is easy to use and easy to clean. The pot does make wonderful coffee - always hot and the option to keep carafe heat on high is a plus. A change we noticed is that the repository for the coffee grounds seems to not be as deep which sometimes makes the paper filter "fall over" (we are not fans of the reusable filter). Also that repository used to have a distinctive "click" when it was in place whereas this model does not. We were a bit concerned when after approximately 3 weeks the pot didn't want to turn on. After a couple times of unplugging and replugging it did turn on. We will be watching this and may return it if this continues. It also means I'll be unplugging it when we leave the house, just in case. All in all we do love Cuisinart coffee makers vs any other brands.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: enew
Verified Purchase:Yes
I have used this yoghurt maker for years. It is reliable and makes good yoghurt.
Written by a customer while visiting cuisinart.com
Posted by: Robbo 108
from New Castle, CO
Gender:Male
Verified Purchase:Yes
Very consistent coffee maker. Add the proper amount of ground coffee to the basket, fill with water and push the on button. Easy! Make it bold if you want with the push of a button. No worries!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Enclave Bobb
Verified Purchase:Yes
Used this coffee maker at a relative’s house and really liked the coffee it made. Upon returning home I ordered one. Yes indeed, it makes wonderful coffee! I like that it has a setting for 1-4 cups and that it has a setting for stronger coffee. After several weeks of use, I can honestly say that it is meeting and exceeding my expectations. Best coffee maker I have ever owned.
Written by a customer while visiting cuisinart.com
Posted by: Shravan L
from Boston
Gender:Male
Verified Purchase:Yes
It is a decent coffee maker. Sometimes if you don't place the mug correctly , coffee will not drip and get accumulated in the grounds bin, spilling the grounds and making a mess. However the coffee tastes good.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Melanie L
from Michigan
Gender:Female
Verified Purchase:Yes
I have only used the coffemaker twice. The second time it created more steam than any coffee maker I have ever seen. Then the clean light came on after only two uses. I am returning the unit to the store I bought it from. I have had many cuisinart coffee makers and have never seen this issue before.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 30, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: FC50
from Los Angeles
Gender:Female
Verified Purchase:Yes
I love it , I bought my sis one and one for demos at work. It makes the perfect pot of coffee I know this bc I work i. The coffee industry . Can’t go wrong and easy to clean . Love that it’s programmable
Written by a customer while visiting cuisinart.com