Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
We are currently on our FOURTH version of this model. That's because we literally wear them out with the amount of coffee we make, and we can't imagine switching to a different brand. We love the 14-cup feature, and that it also offers the option of choosing the brew temperature. Yeah, we like LOTS of coffee, and we keep it set on HOT!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
If you like coffee and very hot get the DCC – 3200
on April 30, 2026
Posted by: Russmacman
Gender:Male
Verified Purchase:Yes
Like the title says I like coffee and a lot of it. Not a fan of those type pod type machines. They seem to have such a little coffee in them, anything more than a tea cup is just watered down. Then of course, just more plastic in the landfill. Usually. in the morning I make 6 cup, which I guess is 1 1/2 times my 20 ounce Tumbler can take. Enough that I can have some as I'm getting ready to leave for the day for the car. This is the only one I was ever able to find that I can adjust the temperature which in my case is always the hottest. This has three settings, but why don't you not want it to be hot? This Cuisinart is 14 cups, which is great especially when I have people over and I'm usually going through two of them, and sometimes three at night with a bunch of friends and family. Add coffee and water fast. No flimsy plastic parts that have to be aligned carefully. Also has a charcoal filter that is great since I have well water. I'm sure this helps it quite a bit and the coffee tastes better. This unit has a three year warranty and this is my second unit after I broke the carafe on the first unit after over six years of having it, was time for a new one. I picked up the same exact model. You won't be disappointed.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Lauren Kuharik
Gender:Female
Verified Purchase:Yes
Just replaced our hold coffee maker with the Cuisinart 14 cup one and it hasn’t disappointed! The coffee is HOT and this mama of 4 doesn’t have to reheat it a million times! We have several Cuisinart appliances and kitchen items. It’s our go to brand for sure.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: French
Verified Purchase:Yes
Easy, straightforward and brews a simple cup of coffee. The carafe is rather thin glass but serviceable. Expecting it to break under minimal use. So far, coffee is good and brews nicely.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This is our second Cuisinart coffee maker and it's as good as our first one. Cuisinart coffee maker makes wonderful coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cuisinart Brewer
Gender:Female
Verified Purchase:Yes
Makes coffee very hot, controllable brewing option for bolder flavor, easy settings and cleaning. 2nd one I've owned, had to replace after breaking carafe - too expensive to just replace carafe
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Disappointing Carafe Quality Leaks from Metal Band
on April 29, 2026
Posted by: MattTag
Gender:Male
I purchased this coffee maker in June 2024, and unfortunately, the carafe started leaking within just a few months. The strange part is that it isn't leaking from the spout or the lid seal; water is seeping out from around the metal band. It seems like there might be a small crack underneath it, possibly from the band being tightened too much during manufacturing. I am really sad to see it fail so quickly, especially since my previous Cuisinart coffee maker lasted over 15 years.
I would recommend this to a friend!
(click to see the video)
Response from cuisinart.comBy Cuisinart, April 30, 2026
We’re sorry to hear about the leaking carafe on your 14 Cup Programmable Coffeemaker and understand how disappointing this is. We recommend checking that the lid is fully seated, ensuring the metal band hasn’t loosened over time, avoiding overfilling past the max line, and hand‑washing only while avoiding sudden temperature changes, as these can contribute to cracks or leaks. Our Consumer Assistance Center can review replacement options and next steps—please contact 1‑800‑726‑0190 and reference Ticket #8900635476. Thank you for sharing your experience, as your feedback helps us improve quality and durability in future models.
Written by a customer while visiting cuisinart.com
Posted by: Mandy A.
Gender:Male
Verified Purchase:Yes
After years of using Keurig pods, I decided to switch, and I'm so glad I did! I absolutely love the design of this Cuisinart coffee maker, it looks great on my counter. More importantly, the coffee it brews is awesome. I definitely won't miss those plastic pods.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com