Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
So far so good with our two month old coffeemaker. Only issue so far has been with the hotplate showing signs of wear already. This is the same issue we had with our last Cuisinart coffeemaker, which was significant scratches and wearing off of the finish
Written by a customer while visiting cuisinart.com
Posted by: Yoop
Verified Purchase:Yes
Unit doesn’t pour well. Top is just press fit, hard to get off.
Response from cuisinart.comBy Cuisinart, April 22, 2026
We’re sorry to hear about the pouring and lid concerns you’ve experienced with the DCC‑3200 Coffeemaker. For improved pouring, we recommend ensuring the carafe lid is properly aligned and fully seated, as misalignment can affect flow, and checking that the brew‑through valve is clean and free of residue; the press‑fit lid is designed for sealing and may require a firm, even lift to remove. Thank you for sharing your feedback, as it helps us make improvements to future models.
Written by a customer while visiting cuisinart.com
Posted by: Anne Miner
Gender:Female
Verified Purchase:Yes
hot, easy to set up, comes with both basked and filters, great product. bought this coffee maker as a replacement for 20-year old one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dorrrrrr
Verified Purchase:Yes
Can you pleeeeeeez fix the lip of this carafe so it doesn’t piddle on the counter.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I cannot brew a good cup of coffee. I’ve tried several brands of coffee, followed the directions correctly and still the coffee tastes like wet cardboard.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 22, 2026
We’re sorry to hear you’re not enjoying your coffee and understand how disappointing that experience can be. A weak taste can sometimes occur if the machine needs a thorough cleaning or descaling, if the water is not fresh, or if the grind size or coffee‑to‑water ratio needs adjustment. We recommend running a cleaning cycle, using filtered water, and slightly increasing the amount of coffee to enhance flavor. Thank you for sharing your feedback—it helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Love the coffee maker. Consistency of coffee makes is a plus.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ldvh
Gender:Female
Verified Purchase:Yes
Loved my previous programmable Cuisinart coffee maker. This one is just as easy to use! I like that I can have my coffee ready for me in the morning ! My husband doesn’t drink coffee so I can dream that he makes me coffee every morning the way I like it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Robkat71
Gender:Male
Verified Purchase:Yes
First DCC-3200 lasted 16 years of near daily use with regular cleaning and care. I bought a second one and was asked to give a review. The fact I bought a second one says all I need to say.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com