Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Scott1952
from PA
Gender:Male
Verified Purchase:Yes
Bought this expecting a product that lived up to the name.
Trouble right from the start! First pot of coffee resulted in grounds in the pot and all over the coffee maker. Thought maybe I did something wrong. Used a paper filter second time! Same result! Started checking things and found that the drip actuator on the basket was not made or installed correctly at the factory! Returned and won’t be buying another product from this company again.
Trouble right from the start! First pot of coffee resulted in grounds in the pot and all over the coffee maker. Thought maybe I did something wrong. Used a paper filter second time! Same result! Started checking things and found that the drip actuator on the basket was not made or installed correctly at the factory! Returned and won’t be buying another product from this company again.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319655. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319655. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Kate47
from SW Minnesota
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 3rd Cuisinart. I replaced the second one because I gave it to our church for small gathering coffee. It makes 14 cups which is great and doesn't drip when you pour. Of course I now have a new one in my kitchen and love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: kakss1
Verified Purchase:Yes
I had a Cuisinart Extreme Brew for years….so I wanted another…not available. So I bought this…it is okay….pouring water in takes care as the pot drips …the machine groans and grinds during brewing…..its sounds like it is in agony…..sigh
Written by a customer while visiting cuisinart.com
Posted by: HafCaf Nerd
from Southern California
Gender:Female
Verified Purchase:Yes
I love being able to brew 14 cups. Easy to clean and maintain.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Stephen L.
from New Jersey
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I inadvertently broke the coffee pot from our roughly 10 year old Cuisinart. Unfortunately, a replacement pot was about 1/2 the price of new identical model, so we decided to buy a new system. Since we have had incredible success with Cuisinart kitchen appliances, we decided not to tempt fate and bought the same Cuisinart. Awesome as usual. It seemed to me that it brewed the coffee stronger than our older system so we’ve cut back on the amount of coffee we use. We do love t his coffee maker!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jensen beach
from Martin county
Gender:Male
Verified Purchase:Yes
We bought this about two weeks and we are happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: ala85
from North Carolina
Gender:Female
Verified Purchase:Yes
Love my coffeemaker. Works well and my coffee comes out just right.
Written by a customer while visiting cuisinart.com
Posted by: MrDad
from Turlock California
Gender:Male
Verified Purchase:Yes
Works well. Easy to operate. Looks nice. Auto on and off.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com