Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,362 Reviews)
Rating breakdown 5,362 reviews
5 Stars
3,940
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Sandy930
Gender:Female
Verified Purchase:Yes
Most money I ever spent on a coffee pot. Had lots of trouble with the lid. The programmer on/off does not work. Very disappointed
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, May 11, 2026
Thank you for sharing your experience, and we’re sorry to hear about the trouble you’ve had with the lid and the programming features—especially after making a significant investment. For issues with the lid or the on/off programming, we recommend confirming the lid is fully seated and reviewing the programming steps carefully, as incomplete engagement can prevent proper operation. Our Consumer Assistance Center would be happy to help troubleshoot or review next steps at 1‑800‑726‑0190—please reference Ticket #: 8900644364 when calling. Thank you for your feedback; comments like yours help us drive improvements in future models.
Written by a customer while visiting cuisinart.com
Posted by: Queen Busia
Gender:Female
Verified Purchase:Yes
This is my second Cuisinart coffee maker. Very reliable. Coffee is nice and hot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mary I
Verified Purchase:Yes
We had another expensive coffeemaker that started leaking so replaced it with this model. The previous one preheated the water so it would brew faster and the new one did not. Even so, we were surprised! The coffee is much tastier, probably because it takes a bit longer to brew. Worth the short wait!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Joe TT2
Gender:Male
Verified Purchase:Yes
Coffee maker has several settings to cater to your individual taste. Solid machine with great technology. Easy to clean and maintain.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This is my third Cuisinart coffee maker over the past 25 years or so. Once I wear one out I purchase another.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Alex423
Gender:Male
Verified Purchase:Yes
Does the job. Great value for the price. This was a replacement to another same brand machine that we had for 7 years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Benchie
Gender:Male
Verified Purchase:Yes
After owning 5 or 6 over the last dozen years, our last one finally gave up the ghost after 5+ years of making 2-3 pots of coffee a day (at home). We went with the 14 cup (not as fancy as past ones we’ve had). Unfortunately the power button didn’t like us and decided to stop working. I called Cuisinart service, explained issue, gave them the necessary information and sent a picture of the cut power cord via reply to their email. A new one is already in their system to send us a new one. Finding a coffee maker that can make the amount of coffee I drink is not easy (2-3 pots a day). My last Cuisinart coffee maker lasted over 5 years and although this new one had a issue, Cuisinart service listened to me, took down the necessary information (I did register it with them), and a new one is already in their system to ship it to us. Is it an issue, yes of course, you purchase a new product you don’t want it to stop working a week in, but it happens and you handle it. And cuisinart stands behind their products. So I know it is just a part of life and I look forward to the new one arriving as my 12 cup inexpensive travel one I have had for years for hotel stays is not an at home coffee maker for someone who enjoys drinking coffee, but it will work for the week until my new one arrives. After I use it for a month I’ll update my post, but I can say that I really liked the 14 cup coffee maker verses the 12 cup. Yes it’s not as fancy, but I want coffee and at my old age of 72, it’s my drink of choice. The unit looked good. I liked that I could see the water fill marker on the side very clearly, it has a timer for up to 4 hours on, a timer to auto start, clock and a few other goodies, but that’s why I stepped down from the fancy models, I just want it to make coffee and last like my last one which I’m sure it will. I do recommend Cuisinart even with this minor issue. But it shows how much they care and service has my new one already in the system in less than a day.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Vincent B 568
Verified Purchase:Yes
This coffee pot always makes great coffee and stays very hot to the end. This is a wonderful drip coffee pot thank you
Written by a customer while visiting cuisinart.com