Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,362 Reviews)
Rating breakdown 5,362 reviews
5 Stars
3,940
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: MAKnight
Gender:Female
Verified Purchase:Yes
This is our second generation of this coffee pot. Our first one had a stainless steel carafe, which we loved. This one came with a glass carafe, which I am told is better for brewing. I am not sure, but I do feel the coffee cools quicker than before. Also, the top of the carafe sits at an odd angle and pours off center. The second pot spilt out quickly and completely poured out on my hand. Not a great experience. We are more aware of this and watch out while pouring future pots. Overall, all other features are great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Excellent coffeemaker
on May 16, 2026
Posted by: Dave99
[This review was collected as part of a promotion.] I bought this coffeemaker two years ago. For the last two years, I've had the best coffee every morning. When my friends come by, and I make them coffee, they have mentioned several times how great the coffee tastes. I have recommended this coffeemaker to others and would not hesitate to purchase one again.
Written by a customer while visiting cuisinart.com
Posted by: Kay Lewis
Gender:Female
Verified Purchase:Yes
Easy to use, easy to clean, and always great coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: J. Doc
Gender:Male
Verified Purchase:Yes
This coffee maker makes a great pot of coffee! The coffee is hot and favorful. The brew water is hot (~195F, I checked it), which is key. I like the ability to set the warmer plate temperature and on-time, the easy to see water level on the outside and easy programability. All in all, a great purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coast
Gender:Female
Verified Purchase:Yes
Best, long lasting coffeemaker. Dependable, easy to set up and use. Classic design. Coffee always good. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Shellzerinpa
Gender:Female
Verified Purchase:Yes
We have had a Cuisenart 12 cup coffee maker for years, and we loved it. We drink a lot of coffee, so I went with the 14 cup, and it's been a huge disappointment. First, it doesn't make 14 cups because when you fill the water to the 14 mark, the coffee grinds explode all over the inside of the machine which requires much cleaning. We have had to go to the 13 line and not use as much coffee to prevent this from happening. In addition, the pot spills when trying to poor, which has never been an issue with our old model. Very disappointed. We just ordered a different one out of frustration.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, May 13, 2026
Thank you for sharing your experience—we’re sorry to hear the 14-cup coffee maker did not meet your expectations compared to your previous model. To help improve brewing results, we recommend slightly reducing the coffee-to-water ratio and ensuring the brew basket is properly seated, as overfilling or excess grounds can cause overflow, and pouring slowly from a fully seated lid may help reduce dripping. If you would like further assistance or product support, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900646561. We appreciate your feedback, as it helps guide improvements for our future models—thank you.
Written by a customer while visiting cuisinart.com
Posted by: S M Newman
Gender:Female
Verified Purchase:Yes
This is the 3rd Cuisinart 14 cup coffee maker I have purchased. They last for years and years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Brian JK
Verified Purchase:Yes
I've used this coffeemaker for several years. It brews a GREAT cup of coffee but unfortunately there has been quality control problems that have led to malfunctions. The most recent coffeemaker lasted less than a year. About 6 months in the "Clean" light comes on despite the fact that it has just been cleaned. Within 5-7 days of cleaning, the brew cycle slows way down and the coffee quality falls off considerably. The machine I just purchased worked great for the 1st four days, then the "Clean" light came on. So I've just cleaned it for the 1st time. We'll see how long it takes for the light to come on. I'll likely need to warranty this coffeemaker if the problem persists. Again, great coffee but quality control needs to improve.
Response from cuisinart.comBy Cuisinart, May 11, 2026
Thank you for sharing your long‑term experience—we’re glad to hear you’ve consistently enjoyed the coffee quality, though we’re sorry about the recurring performance concerns. When the Clean light appears prematurely or brew time slows, this can sometimes be caused by mineral buildup or sensor sensitivity, and using a vinegar‑based descaling solution, filtered water, and completing the full clean cycle without interruption may help improve consistency. If the issue continues, our Consumer Assistance Center can help review warranty options and next steps at 1‑800‑726‑0190. We appreciate your continued trust and candid feedback, as it’s critical in helping us strengthen quality control and improve future models.
Written by a customer while visiting cuisinart.com