Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Michael Piscitelli
Gender:Male
Verified Purchase:Yes
We have had about 6 Cuisinart Coffee Makers over the years (all the same model). So far this latest unit has been very disappointing. The glass carafe fits so snugly with the filter unit that it is scratching the heat plate. We are also noticing that the filter unit is pushing up the lid on the top of the unit. Lastly, we make a full 14 cup pot daily and the grounds are ending up in the pot because the filter unit is overflowing and pushing the grounds up to the top of the filter unit. I am not sure why this one has been so poor.
I would recommend this to a friend!
Response from cuisinart.comBy cuisinart, August 21, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900353867. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900353867. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
2
do not buy
on August 20, 2025
Posted by: Actual Customer
Gender:Male
I bought a coffee center just over a year ago and the single brew function is totally inefficient and broken. I do not recommend this product.
Response from cuisinart.comBy cuisinart, August 20, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Gami
Gender:Female
Verified Purchase:Yes
I ordered the coffee maker because my sister & brother- in- law had it. It is fine. My disappointment is that it is hard to program it to start the coffee. I have read the instructions & have watched youtube videos. I was able to program it 1 time but since the electricity blinked it off I have been unable to program it again. This has been frustrating. My Black & Decker was much easier to program.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I had an older model but it was over ten years old . So the newer model reminded me
of how great the coffee maker is .
of how great the coffee maker is .
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Zory V.
Gender:Female
Verified Purchase:Yes
Good coffee maker. Coffee tastes great. Maybe too wet inside all the time. Settings are easy to handle. Other than that, highly recommended.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Pat Keith
Gender:Male
Verified Purchase:Yes
Cuisinart has done it again! While many appliance manufacturers tend to create "new and improved" appliances, Cuisinart focuses on refining what already works well. I recently purchased the DCC-3200 to replace an older (14 years) model of the same type. Everything on the new machine was better than before. The quality of materials, fit, and finish, as well as the ease of operation, were top-notch. I think this one will definitely outlast the old version. My son-in-law retired his old version as well . . . It was the first one we owned, and we gave it to them about 15 years ago...that pot was still working up to 18 years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Chellewsader
Gender:Female
Verified Purchase:Yes
. And we wore out our old one so we stayed with the brand we were happy with. Like the way you can adjust the temperature and the strength of your coffee and the machine lets you know when it’s time to clean it. We just love this coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DianeCy
Gender:Female
Verified Purchase:Yes
Great coffee with every brew. The coffee tastes so much better with the drip style over than the k-cup kind.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com