Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Sherbug1
Gender:Female
Verified Purchase:Yes
We had almost this exact model for 10 years however it died. Of course I would replace it with its successor! I love the features - easy to program!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Poor brewing
on September 4, 2025
Posted by: Friend of Coffee
Gender:Female
The machine looks lovely. My coffee always tastes burnt, it doesn’t matter the roast of coffee or what temperature the warming plate is on. It constantly tastes burnt. I have tried cleaning it, that doesn’t help either. When you use the brew button the machine guves one less cup than what you put in. For instance you put in 6 cups (machine measured markings) you will only get 5 cups in the carafe. I thought some water was staying in the grounds, so I tried with no coffee and same thing. The machine gives one less cup in the carafe than what you put into the reservoir.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 8, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900366991. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
4
Good maker. Great for large batches. Good design.
on September 3, 2025
Posted by: Selectiveeye
Gender:Male
Verified Purchase:Yes
A decent coffee maker. Can make a lot of cups. Fairly fast. Great reusable filter. Easy to operate.
This is the second of this model we have owned. Replacement as our first one purchased 3 or 4 yrs ago started to leak and the warmer was rusting through.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Gen M
Gender:Female
Verified Purchase:Yes
Works great. The cone-shaped filter helps make the coffee stronger, which is what we were looking for. I appreciate that it came with a reusable filter, and we love the "bold" option for brewing. The only option I wish it had was an option to select the number of cups (rather than measuring out exactly how much water you need each time) you want to brew. We got this as a wedding registry item and are glad we did!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DAR1976
Gender:Female
Verified Purchase:Yes
It's a really good coffee maker and I love how I can program it ahead of time
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best coffee maker I've ever had
on September 1, 2025
Posted by: Zach432
Gender:Male
Almost 7 years of daily use and still going strong!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bella57
Gender:Female
Verified Purchase:Yes
It’s a good coffee machine however it seems cuisinart made some changes to this specific machine. I had bought the same one 5 years ago but this one has 2 major flaws. The basket for filter no longer clicks into place and the heat plate where coffee pots sits on used to be a very smooth surface. Now it’s a rough surface and every time you pull coffee pots out or place it back on heat plate you can hear it literally scratching and then see the scratches on the heat plate.
Wish the would have left things alone as the older one was much much better.
Wish the would have left things alone as the older one was much much better.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: LMBT
Gender:Female
Verified Purchase:Yes
Excellent coffee makers. We have bought the same model several times.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com