Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
The unit is great on brewing the coffee. The only problem we have is with the "tone". It is so quiet, that it's not heard unless you are around the area. With the other coffee pot (that this one has replaced), we heard it in the other room beeping to let us know. I would love to have a way to increase the tone, or decrease the tone depending how you want it. Also, the button is in a place that sometimes you hit it, and the tone is shut off. That's what I will end up doing, since you can't hear it. Other than that, it brews the pot great!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Christine Arnold
Gender:Female
Verified Purchase:Yes
Using cone paper filters that are the right size and have had it overflow several times into the water reservoir. What a mess. We’re not even making a full pot. We have only had for a few weeks and am not impressed.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 11, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900369625. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Donna Loe
Gender:Female
Verified Purchase:Yes
Love this coffee maker. I can program it to brew in the morning. One feature I miss is being able to set an auto off time.
Written by a customer while visiting cuisinart.com
Posted by: C.Niemier
Gender:Male
Verified Purchase:Yes
Is made out of more plastic,...means less durability. We like our coffee strong,...needs more grounds,...splashes on underside hot water holes. Guessing no engineering answers for that. Like the more holes in this one,..brews better. Could use deeper filter basket.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: James Moses
Gender:Male
Verified Purchase:Yes
Only issue we have is that the coffee maker drips if we remove the caraffe before the brewing has not finished brewing. Apparently doesn’t seal off completely.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Smooches
Gender:Female
Verified Purchase:Yes
My old Cuisinart 12c coffee maker of 12yrs finally gave out. Loved it. Ordered a 14c Cuisinart and seems like I'm going to really enjoy this one also. Coffee is extra hot..love it, timer is set for 3hrs on auto. Brews great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: ChuckDL
Gender:Male
Verified Purchase:Yes
Our second 14 cup Cuisinart drip coffee maker. Bought a second one when the first pump started acting up. It makes a great cup of coffee. We also use it for tea with the gold mesh filter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bobbi Lynn
Gender:Female
Verified Purchase:Yes
Love the new coffee pot.it makes more coffee then a standard pot and keeps it nice and hot
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com