Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: **Cindy**
Gender:Female
Verified Purchase:Yes
Love the 3 year warranty on the Cuisinart programmable coffee maker. Our last exact model lasted 4 years. Happy Cuisinart kept this model as we do not like a built in grinder. Highly recommended
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: David Leeman
Gender:Male
Verified Purchase:Yes
I am very disappointed in the temperature of the coffee after the brewing cycle has completed. The coffee is NOT very HOT at all. And the unit is set on high. I've put my cup directly under the drip while it's brewing, it's luke warm. The heating plate doesn't seem to make it any hotter.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 23, 2026
We’re sorry to hear your coffee is not reaching the temperature you expected and understand how disappointing that can be. For improved heat, we recommend preheating your mug with hot water and ensuring the carafe and warming plate are fully engaged and clean, as residue can affect heat transfer. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8901025215 so we can assist further. Thank you for your feedback—it helps us enhance performance and improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
This is a replacement of the same model—Cuisinart products are usually reliable and long-lasting.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I’ve used Cuisinart products for many years. I needed to replace the “old” coffee maker after around 15 years. So, of course the newer model is much more tech forward than the old model! Love it!
Written by a customer while visiting cuisinart.com
Posted by: Chuck Brann
Gender:Male
Verified Purchase:Yes
The coffee pot or the lid cause the coffee to drip on counter when pouring. Then the pot drips off the handle when in the brewer. Definitely a problem and will be contacting Cruisinart.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, June 16, 2026
We’re sorry to hear about the dripping issue you’re experiencing and appreciate you bringing this to our attention. This can sometimes occur if the lid or carafe is not securely aligned, so ensuring the lid is properly seated and pouring slowly may help reduce dripping. If you haven't already, please contact our Consumer Assistance Center at 1-800-726-0190 so we can assist further. Thank you for your feedback—it helps us improve future models and overall performance.
Written by a customer while visiting cuisinart.com
Posted by: Knicks in 5
Gender:Male
Verified Purchase:Yes
Overall I am happy with the coffee maker my problem is with the coffee pot spout. When I pour it has a tendency to pour outside of the spout, it spills onto the counter. This never happened with my past Cuisinart machines.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bryce M
Verified Purchase:Yes
There are not many solid 14 cup coffee makers out there, but this is one of them. The ability to use the removable filter eliminates the need for paper filters. Would recommend this product.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Disappointed in Coffee Temperature
on June 9, 2026
Posted by: Newsie
Gender:Female
[This review was collected as part of a promotion.] We purchased this coffee maker about a month ago to replace an older model. Our only issue with the older version was the temperature of the coffee. When we first received this new model, we tested the water temp and it was 185 degrees. Today the freshly brewed temp is down to 174 degrees. We even keep the plate on (H). Once I put cream in my coffee I almost need to put it in the microwave to get it hot again. Very disappointed.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 9, 2026
We’re sorry to hear your coffee maker isn’t maintaining the desired brew temperature and understand how disappointing that can be. For best results, we recommend ensuring the carafe lid is properly secured, preheating the carafe with hot water before brewing, and periodically descaling the unit, as mineral buildup can affect heating performance. If the temperature continues to drop, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8901010036 so we can further assist you. Thank you for your feedback—it helps us improve future models.
Written by a customer while visiting cuisinart.com